HootSuite Conversations

How can we improve HootSuite?

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  1. 53 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  SarahSarah responded

      Currently there is no delete function in Conversations. We’ll look at the feasibility of adding one in the future. Thanks!

    • In order for this to be useful and be functional within my workflow is if I got an alert that a message had been posted.

      In order for this to be useful and be functional within my workflow is if I got an alert that a message was posted. Can you add that functionality? Even if it's only an alert bubble added to the icon, that would be super helpful.

      53 votes
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →
        started  ·  SarahSarah responded

        Hi everyone!

        We’re happy to show off our new notifications for Conversations. When users post in a Conversation, the icon will show a red badge, as well as a shaking animation. When someone comments on a post that you’ve liked or commented on, a notification bubble will also pop up. Chrome users will be given the option for browser notifications even when the dashboard is not in focus. Try it out and let us know how you like it!

        Email notifications are still to come. :)

        Thank you for all of your feedback!!

      • Allow Free users to rename their organization

        There does not appear to be any way to rename your organization.

        22 votes
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          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          under review  ·  SarahSarah responded

          Hi there! Pro users can rename their Organization by clicking the ‘cog’ icon on the Organization in their User Profile (top left button).
          We’re looking at allowing HootSuite Basic users to rename organization as well. I’m going to rename this topic, and we’ll be closely monitoring the response. Thank you!

        • 18 votes
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            7 comments  ·  Flag idea as inappropriate…  ·  Admin →
            SarahSarah responded

            Hi there!
            Are you looking to delete specific messages? Or close the conversation window?

          • Support conversations on iOs (iPhone/iPad)

            We use our mobile devices a lot for Twitter. Would be great if conversations would work there, too.

            17 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              planned  ·  SarahSarah responded

              This is definitely planned for the future. For now, you can reach conversations on your iOS device by going to hootsuite.com/m/conversations. It looks really great if you add it as a bookmark to your home screen!

            • It would be great if you could send Scheduled Tweets to Conversations.

              Having the ability to send Scheduled Tweets to Conversations would be a huge help for internal communications. I have several team members schedule tweets for my organization, but I cannot send any of them to conversations during my review.

              11 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                under review  ·  SarahSarah responded

                Great idea for further collaboration! Thanks for the feedback, we’ll look into the possibility of this in the future.

              • Private Conversations between Organization Members

                It doesn't appear thet you can converse with just one member of the organization instead of "All"? Could I be missing something?

                9 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  under review  ·  SarahSarah responded

                  Private messaging between Organization members would be a great addition to this feature. We’re considering adding this in the future.

                • 8 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    under review  ·  SarahSarah responded

                    Currently users can invite through email, and by importing their Gmail and Yahoo contacts.
                    We’ll look at the feasibility of adding more invitation options in the future. Thanks!

                  • 8 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Accessibility Options

                      I like the concept of 'Conversation', but it's too small and too glaring for visually impaired like me. Pls consider more accessible skins

                      7 votes
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                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        under review  ·  SarahSarah responded

                        Thanks! This is great feedback. What would be the best way to make this more accessible to all of our users?

                      • Sugerencias

                        No me salen notificaciones cuando alguien me escribe así que no tengo como ver si me dieron respuesta.. y no puede ver las conversación sino abro otra ventana aparte, dentro del mismo hootsuite no puedo ver las conversaciones.

                        7 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Great stuff Owls, congrats. It would be interesting to add file sharing to groups :)

                          It would be like File Sharing in the regular options but in HootSuite Conversations :)

                          7 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            under review  ·  SarahSarah responded

                            Great idea! We’ll consider the feasibility of this in the future. Thanks!

                          • is there a way to push an email when a new conversation has started? And notifications when new notes are posted?

                            I have multiple clients that I would like to send a message to to prompt them to open the dashboard to participate in the conversation.

                            7 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              SarahSarah responded

                              Thanks for the suggestion! To clarify, are you looking for a way to nudge users to come back to the conversation when you want them to participate?

                            • 4 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Facebook

                                Is there any way you can receive and reply to your Facebook messages just like for Twitter? If not there really should be a way..

                                3 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Edit settings for multiple profiles

                                  I would like to edit settings and have the ability to use conversations with different profiles

                                  2 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Archive conversations in order to review feedback, or e mail information

                                    Conversation tool has been running for a while now. We incorporate it into the team workflow. A lot of information is now buried but would be useful to retrieve it for review or have records to search when the servers go down.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • It's backwards!

                                      Most users are used to seeing the conversation with most recent at the bottom, just above the text entry box.

                                      2 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        SarahSarah responded

                                        Hi there! I’m confused about what you are asking. Currently, the most recent message is posted at the top of the column, while the comments thread below that in order made. Which order did you want them to be posted in?

                                      • Rahma

                                        Cinta menjadi Indah atau Menyakitkan, itu tergantung pada persepsi kamu sendiri :)

                                        2 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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