HootSuite.com - Web Dashboard
Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.
For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact
To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum
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3 votes
Currently, this already happens within Facebook. We’ll look at extending this feature with other social networks too.
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Allow viewing of timelines of private profiles of people you follow
Hootsuite is the ONLY Twitter app I have in which I can't view the timelines of the people I follow if their profile is set to private. Even though their profile is private, I am STILL supposed to be able to view their timeline because I am actually following them. Hootsuite is the only Twitter app that doesn't allow you to view private timelines of the people you follow. That really sucks. This needs to be fixed immediately.
10 votesIf you follow a protected twitter account, their tweets will show up in your Home Feed. At this time, timelines from the profile pop-up are pulled through a public search and are unable to pull private users tweets.
We’ll look at changing this functionality soon! Thanks for your feedback.
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Confirm to send an update with 'Select all'
Sometimes I click by mistake 'Select all' and send an update, so it's very hard to do it by mistake and delete in all your social networks...
3 votesThere’s currently a secure profile feature for individual social network profiles. This feature is exclusive to users on an Enterprise plan.
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Allow users to see more than 10 status updates in a Twitter timeline.
I think it would be be great to see a user's entire Twitter timeline in Hootusite.
17 votesWe’ve recently updated this feature to provide 50 status updates in the Twitter timeline. We’ll consider the feasibility of displaying unlimited numbers of statuses in the future.
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Please support yearly, 2-year, etc payment plans. Extremely helpful for businesses/organizations.
Please support yearly, 2-year, etc payment plans. Extremely helpful for businesses/organizations.
193 votesHi!
We can now accommodate yearly billing for all accounts, regardless of how many team members, but only for Credit Card payments. If this interests you, upgrade to your free Pro trial here: hootsuite.com/plans/pro and enter valid credit information. Log into your account, then submit an annual billing request through here: http://ow.ly/9FctC. Note that only Pro users will be able to submit a ticket through that link.
Sincerely,
Sarah | @HootSuite_Help | Community Forum – http://ow.ly/frrVF -
65 votes
Here’s how to delete your tweets from HootSuite:
http://help.hootsuite.com/entries/112356-how-to-delete-a-messageCurrently, this is not possible with Facebook posts, though we hope to add this functionality in the future.
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new column option for facebook allow filter based on friends lists
we've already filtered our facebook friends so that we only see certain streams...if we are to really use hootsuite for facebook we need the same listing ability that we currently have for our twitter client
176 votesWe’re happy to let you know that you can filter streams by friends, however lists created in Facebook are not yet able to be pulled in through the API.
To create a filtered Facebook stream within HootSuite please refer to the following Help Desk article:
http://help.hootsuite.com/entries/22944863-adding-filtered-facebook-streams
Hope this helps! If you have any other questions, please let me know! -
add a media preview tool for Linkedin like you have for Facebook
add a media preview tool for Linkedin like you have for Facebook
213 votesWe’re happy to confirm that users posting to LinkedIn Company Pages and their personal Profiles will see a preview generated on LinkedIn for links.
At this time the preview won’t be shown on HootSuite until after the post is sent, and we’ll look into further functionality in this area in the future.
If you have further questions or concerns, please leave them in the comments below and we would be happy to assist you.
Thank you! -
Be able to track clicks for all social networks. Currently you can only track clicks through twitter
Will allow us to see best performing social networks. And also allow us to see what content performs the best with each network, so we can tweak our messaging.
3 votesYou can now track click for all social networks in individual Ow.ly stats.
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add global filters for keyword, application, or user
It would be wonderful if, as is with some other clients, I could filter out tweets from specific users, filter out mentions of specific users or applications (like paper.li, for example) or by keyword.
26 votesHootSuite now has filters based on keyword and Klout score. This feature is currently exclusive to users on a Pro plan.
Filters based on application and user is also something worth considering.
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show conversations (full conversations, including answers!) for any tweet. So you can see if anyone has replied to a tweet
Take a look at TweetDeck for a simple solution. It shows a single thread (including answers!!) of any tweet you click on.
Take a look at Yorufukorou for a more complex solution. It shows not just a single thread but all tweets depending to the clicked tweet. This way you can see all Answeres with all threads in a single view.
7 votesWe currently do this for Mention and Home Feed streams. We’ll also consider doing this for other streams as well.
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HootSuite Desktop Customization
It would be awesome if there was the capability to customize the colors/themes of HootSuite Desktop as with other Twitter clients. Even if the selection was limited to just several choices.
47 votesYou can choose between three theme options under Preferences (Classic, Blue Steel and Magnum). We’ll look to add more color customization in the future.
Thanks for your feedback. -
Pictures viewed in Twitter feed
Preview pictures in tweets without needing to click another link to open up another window
31 votesHi everyone!
Currently all photos from other clients in Tweets will preview when you open the tweet, with the exception of Twitter native pictures. pic.twitter images will need to be opened in a new window. We’ll look at the possibility of supporting these in the future.
Thanks! -
Automatic Translation of non-english tweets
There are many non-english tweets in some of my streams. I would like them to be automatically translated to English. Should be a preference that says what language you want them to be translated to.
58 votesAdded translation to the iPhone app as a starter. You can translate to/from 50+ languages and automatically translate to your default.
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Column for FB wall posts and inbox messages
I would like to have a column so I can see when someone writes on my wall or on my page's wall.
I'd also like to be able to see incoming messages from my FB inbox and be able to reply to those messages as well.
17 votesIt is now possible to monitor your Facebook wall posts within HootSuite.
As for Inbox messages, we’re considering further ways to extend Facebook functionality with HootSuite.
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Multiple email accounts to be managed
allow multiple email accounts to be managed as well as social networking
9 votesYou now have the option of adding your Facebook or Yahoo accounts as secondary logins.
We hope to add more features in the upcoming future.
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Add a better support for facebook's "link" type posts
facebook has 4 kinds of posts:
- status
- photo
- link
- videoi want hootsuite to better support "link" type as well
currently when posting a link on hootsuite it acts as if a user is pasting a link to it's "status" line (smaller image, and text is required)
while using a "link" type, generates a bigger image, and added text is not mandatory9 votesHootSuite now supports all options except for video.
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Have a chat line where we can get decent support turnaround!
Have a chat line where we can get decent support turnaround!
6 votesWe are currently in the process of beta testing chat support for HootSuite Pro users. As our resources increase we will look at fully rolling this out in the near future. Thank you for your feedback and your patience as we continue to grow.
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Make Facebook stream trackable with short OWLY URL. It is essential that we can measure unique click
Make Facebook stream trackable with short OWLY URL. It is essential that we can measure unique clicks to Facebook, just like we can do to with other streams
4 votesOw.ly URLs posted on Facebook are now trackable in Individual stats. They are not yet trackable on Summary Stats.
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Links posted to facebook should appear as embedded pictures or players as they would if I posted dir
6 votesThis is now possible for images, but not yet for videos.
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