Email Alert For New FB Page Post and @Mention
I would like an email alert when a someone posts on a facebook page's wall I am monitoring and also when a @mention is found. Greatly helps in quick feedback and customer relations.
We continue to consider new ways to extend Facebook functionality within HootSuite.
10 comments
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Shannon
commented
Hi There,
We too would love this functionality. We monitor for @ and questions on twitter, and would love a digest version of FB as well for our Customer Service team. Is this something that's coming? We're pro users, of course, and would love to have this as part of our base functionality.
We just transitioned from Co-Tweet to Hootsuite - and this might be a problem for us. We're going to have to use both until you introduce this functionality.
Thanks!
Shannon
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Reilly Sweetland commented
One point of note from a Hootsuite product development perspective...this might make your free account plan far more sticky. Right now, when a new user signs up for the hootsuite free plan they may forget about it (which is what I did). Having the option to email @mentions to me would have not only allowed me to responder quicker to @mentions, but kept me attached to hootsuite as well. I know other tools can do this, but having it in one place would be nice.