Add a stream for private Facebook Messages
Add astream for what's behind this icon at Facebook http://screencast.com/t/p4U8spYk
Add a stream for private/direct Facebook and linked in messages. If someone contacts me I want to be able to see it and contact them back instead of having to log into my other accounts to do so.
Add a stream to be able to view and reply to Facebook page messages
If we can't see private Facebook messages then what is the point.
This was one of main reasons why I registered and want to use the PRO version. Very disapointed :(
Just a way to see who has pvt messaged you on your facebook page. Without that functionality, it is impossible to accurately monitor your facebook page in hootsuite, forcing you to go back to Facebook to ensure that you have not missed communication.
I am interested in whether you can add a private message column for Facebook. We are receiving private messages to our business Facebook page, but cannot access these through HootSuite.
Please add access to Facebook Pages Messages. With the roll out of the Facebook Timeline to all Pages they have also turned on the Messages function which allows people to contact the Page admins. Without being able to have this show up in HootSuite we have to rely on email notifications.
Twitter has a direct message stream. So why doesn't Facebook have a private message stream?
hi, now i use hoot suite for use Facebook (in mac).
and thanks a lot for this app.
and i don't know how to send private massage in Facebook from hoot suite? i know how to send massage in wall but i don't know how send private massages. thanks for your help
I can see DMs for my twitter acct with hootsuite, but I cant see facebook DMs. I have to login to facebook, and this defeats the purpose of having hootsuite.
I am new on here and maybe I haven't figured it out but I see no option to add a stream for your FB "inbox" or "messages" it would be great
I'd like to be able to read my incoming Facebook private messages on a hootsuite feed like how you can see direct messages on your Twitter tab. Even better if I could reply from there also.
This would just be simpler for those that use hootsuite for twitter and facebook. Makes this a real all in one app.
We’re extremely excited to announce that HootSuite users can now monitor and reply to Private Messages for Pages through the dashboard.
To add this stream, please first reconnect your Facebook page to accept the new permissions.
To reconnect the account:
>Select User Profile (top left)
>Choose your Facebook Page
>Reconnect through the Connect to Facebook Button.
Then, choose Add Stream and the Facebook Page you’d like to add this stream for.
If you have further questions, please feel free to leave them in the comments below.
Thank you for your feedback!
INSANITY. Why would anyone use this tool if they cannot access their private messages, notifications, etc.? I'm out! Fan pages are not the only concern FB. Get a grip. Makes me want to delete my FB account -- everything has become such a hassle.
this is for fan pages, not for "personal" FB pages. can this feature be added for regular pages? also for linked in?
Facebook doesn't allow applications (eg Hootsuite) to send messages from a FB Profile. It only allows message to be read. This feature will never be available on Hootsuite unless FB changes its policy, which is unlikely, as it would open up FB users to mountains of SPAM.
Just signed up to Hootsuite to manage all our social networking and discovered I can't private message on my profile, only on the page I manage - will not be paying to keep after the 30 day trial - this is a deal breaker for us, will find something else instead. So much for manage all your social networking in one place, very disappointed
"Brambo commented · November 21, 2012 11:40 p.m. Why is the option only available for pages and not for personal profiles? Will this be available any time soon? This is the reason why I use Hootsuite. If not, I might as wel don't use it..."
I have excatly the same problem. Why can't I use Hootsuite for Private Messages for Facebook? The group feature is nice, but it's not enough. Or can I add it somehow?
"ElD commented · November 21, 2012 11:47 a.m. When I select my profile, the stream option vanishes..." this also bothers me a lot. I really hope, you can help me!
Great, when will this be available for android?
Janet Poklemba commented
I can see where the message is visible, but I cannot see where my reply is posting. What might I be missing.
AdminSarah (Admin, HootSuite) commented
You can vote up the request for profile chat here: http://feedback.hootsuite.com/forums/40182-hootsuite-com-web-dashboard/suggestions/650347-add-personal-facebook-chat-support
Thanks for your feedback!
Sarah | @HootSuite_Help | HootSuite Help Desk - http://ow.ly/dBnBz
Why is the option only available for pages and not for personal profiles? Will this be available any time soon? This is the reason why I use Hootsuite. If not, I might as wel don't use it...
Lol, I do see the "private messages" as part of the stream options, BUT it only shows if I HAVEN'T picked up the facebook profile to apply it to. When I select my profile, the stream option vanishes...are u guys having issues with the feature? or is it just me?
Sounds like a really good idea, so I added the stream. But untill now, I can't see the messages. Maybe because the feature just was added? I really hope for it to work soon!
Can you please add this function for regular profile pages and not just for Page
Lily Anne Phibian commented
I wasted a lot of time today trying out Hootsuite. I can't seem to be able to access notifications or send a private message for Facebook while using Hootsuite. If I have to go to Facebook to do these tasks anyway, one of these two sites seems unnecessary. Goodbye, Hootsuite.
Jim Rohrer commented
don't consider it, just do it, it will definitely make hoot suite that more valuable
Kenyatta Parker commented
What's especially grating is that Hootsuite, designed to help businesses give better customer service in social channels, has such terrible customer service itself. How exasperating.
Realmente increíble que no este esta función de mensajes de facebook , no sirve sin esto !!
I agree, I also joined Hootsuite so I can manage all my social networks. A Inbox from Facebook, as well as the Share icon for the Facebook photos would be most welcomed.
Brice kelly commented
The reason I signed up with hootsuite is so I can manage all my s networks at once... I may as well not use HS