HootSuite.com - Web Dashboard

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  1. On the Bulk Schedule web page, add a link to a "Bulk Schedule Troubleshooting" page

    The Bulk Schedule is very picky about the format of the CSV file it will accept and new users have extreme frustration trying to figure out the process. There's a better solution than letting users trying to figure the process out by endless trial and error and hours of frustration. Please add a link on the Bulk Upload page for "Bulk Schedule Troubleshooting" that provides
    1) A video tutorial for Mac users
    2) A video tutorial for Windows users
    3) Links to helpful user generated instructions, blogs, tutorials including the Windows Excel template at http://www.HootSuiteBulkUpload.com was created by my company…

    2 votes
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      0 comments  ·  Networks  ·  Flag idea as inappropriate…  ·  Admin →
    • larger window to edit messages to be sent to facebook

      editing medium and large paragraphs to be posted in facebook is hard because of the size of the window

      is it possible to enlarge this window?

      2 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          under review  ·  SarahSarah responded

          We’ll look at extending this feature to other plans in the future. Thanks for your feedback!

        • If I accidentally auto schedule a response, I want the option to send now via edit

          If I accidentally auto schedule a tweet, I'd like the option to send now via edit. Currently, you have to copy it, delete it and then paste it in as a new tweet. You can update the date & time in edit, why not an option to send now?

          2 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            under review  ·  SarahSarah responded

            Great idea! Thanks so much for submitting this to us. We’ll look at adding this in the options for editing scheduled messages in the future.

          • can you add a feature that lets you post on linkedin groups as another member of your team?

            I have a marketing agency and my clients want me to do most of their social media updates for them, and sometimes post under their Linkedin profile. However, when I do a LinkedIn group updates, the posts show with me as the author. I would like the option to post as another team member.

            2 votes
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              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • See which tweet a pending message is replying to

              When approving/disapproving tweets from team members, it would be great to be able to see which tweet their tweet is responding too. At the moment you have to go back through the user's timeline which might not always show the right tweet

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 2 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  under review  ·  SarahSarah responded

                  We are always looking for ways to expand our notification system. Thank you for your suggestion!

                • Recurring posts

                  Good afternoon is there no way that you can make a grid when you schedule your adverts so that you can have the same advert but schedule it on different days in the week. So you will have your post picture with a drop down grid for different days and times. I'm a pro member and it takes ages to load every day where the option to do it once for the week would be AWSOME!

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 2 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Implements the Streaming API on Hootsuite web client.

                      The streaming API is for me a essential feature. It can help me to track big-TL without a Tweetlimit but with a very tiny time between the sending of tweet by the author and the reading of tweet. The recent web browsers, AFAIK, can be compatible with this feature. If it's true and if you can, that's sound pretty good. I'm on an alternative OS and Twitter clients with support of my OS is hard to find, and it's harder if I want the streaming API.

                      2 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Sticky "Read" Status

                        I want to suggest that we do not clear the read status unless explicitly specified by a menu option or a tooltip. If we are setup to auto-refresh, I don't want to lose the marker indicating what tweets I've read and what ones I don't.

                        e.g. Refresh at 5 minute intervals

                        5 mins -- 2 new tweets (2 unread)
                        10 minutes -- 3 new tweets (3 unread)

                        Should be

                        5 mins -- 2 new tweets (2 unread)
                        10 minutes -- 3 new tweets (5 unread)

                        I then mark all 5 as read once I have actually read them.

                        2 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • change Hootlet so you can edit the time after you get the "please schedule 5 minutes into the future" error.

                          When using the hootlet, if you inadvertently schedule your message for a time that's not at least five minutes into the future, you get an error message and the Hootlet disappears. So you have to start all over again. This is a new issue -- prior to an update, you would get this error and then the Hootlet remained active and you could change the time. Now the Hootlet just vanishes from your screen. You can't even copy and paste what you were going to tweet. You have to start all over again.

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Disable the possibility to send tweets that exceed 140 characters.

                            If you disable the possibility to send tweets that exceed 140 characters you prevents messages being posted that are only partly visible. It is easy to miss the counter and send a message that is too long. Especially when you use Hootsuite for both Facebook and Twitter.

                            2 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              under review  ·  SarahSarah responded

                              Great idea! We’ll look at making this an option for users in the future.

                            • Show length when retweeting.

                              The latest update seems to be 'broken'. If I RT something (with new-style retweets off) it doesn't show the length of the tweet UNLESS I edit it. Unfortunately, since I can't autoschedule new style tweets, I don't use that feature, so the length thing is a bit of a pain.

                              2 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                SarahSarah responded

                                Hi there!
                                We’ve changed the counter so that it will appear after selecting a profile. When retweeting, please try selecting a profile to see the character could. If you continue to have issues, please let us know in our Community Support Forum at www.hootsuite.com/forum and I’d be happy to help you out!
                                Sincerely,
                                Sarah @HootSuite_Help – http://hootsuite.com/help

                              • ow.ly most popular links

                                It would be cool to see the most popular tweets based on ow.ly clicks. Could give the ow.ly homepage something interesting to follow.

                                2 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Export Assignments data

                                  I recommend (and I think this may already be underway) adding an Export feature to the Assignments view. For accounts that have multiple Team Members and lots of Social Networks, it would be great to get all Assignments data (within customizable date ranges) exported to CSV file for easy manipulation.

                                  2 votes
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                                    1 comment  ·  Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Give option to change publisher default to week view

                                    Whenever I open publisher, my first action is always to switch from the list view to the more useful week view, which I use to plan tweets over the next few days. Bonus if you make it so we can see past and scheduled simultaneously.

                                    2 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • it would be really useful to be able to schedule repeat tweets on a random basis within a set date period for promoting events

                                      input a tweet promoting an event and then schedule it to repeat several times in the run up to the event, on a random basis, but within a set date range.

                                      2 votes
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                                        0 comments  ·  Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Create a new stream that sends XML requests with the message contents to my website I can integrate

                                        It'd be good if you could create a new stream, which allows me to send any messages I post in hootsuite to a url of my choosing via an XML message. If this was possible I could integrate and update my website automatically with what I'm posting to my social networks.

                                        2 votes
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                                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          We can see how this feature would be useful for users with a certain amount of technical aptitude. We’ll continue to monitor this feature request and gauge interest from other HootSuite users.

                                        • arabic

                                          Support Arabic language for BlackBerry App please

                                          2 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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