HootSuite.com - Web Dashboard

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  1. allow us to "mark read" or "mark responded to" mentions, as well as "assign".

    When more than one person has access to an account, we're allowed to assign that tweet to a certain team member. When the tweet is responded to, it says "So and so responded to this". This means the tweet has been taken care of, and we can all move on.
    I'd like the option to mark tweets in that column as "read" or "acknowledged", even if we haven't responded to them. Some tweets need no response, like a "Thanks for the RT!"
    This would be seriously beneficial to my OCDness.

    28 votes
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Remove From List

      Is it possible to get a "Remove From List" button in a profile details as same as "Add To List"?

      28 votes
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        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • autoschedule retweets

        Simple enough, allow standard, native Retweets to be autoscheduled instead of having to 'edit' and break the RT model.

        28 votes
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          7 comments  ·  Flag idea as inappropriate…  ·  Admin →
          SarahSarah responded

          Interesting idea! Currently, there is no scheduling available for native retweets. Would you see all types of scheduling being added, or just Autoscheduling?

        • Display new tweets in another color

          Display the unread tweets in another color.

          28 votes
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            3 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Currently, new tweets show up with a discreet blue dot on the right hand side. With that said, assigned tweets now show up in blue and yellow boxes. If we display new tweets in another color, it would have to mesh with what we’ve currently created from a design perspective.

          • 28 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
              under review  ·  SarahSarah responded

              Thanks for reaching out! We’ll look at implementing this as Facebook rolls this out to the API.

            • Remove or delete assignments

              We need clean the assignments area sometimes. It's important to us remove or delete the resolved assignments. Just add a remove or delete option to the assignmets area.

              28 votes
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                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                under review  ·  SarahSarah responded

                Great idea! For now, you can filter out resolved assignments in the top view by choosing “Open” in the drop down.

              • Show Which Lists a Person is a Member of...

                Make it easier to know if they need to be added to a list, or are already one, and if so, which one. This would obviously only be for lists that I've subscribed to.

                28 votes
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                  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • error messages

                  I suggest you change the error messages box somewhere else, it bothers when I´m trying to fix/resend my message. I suggest you send it to the middle of the screen.

                  27 votes
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                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We’re always reviewing how to best display error messages. But, no matter what, we want to make sure users see the errors. Hence the current placement.

                    Regardless, if there’s a better way to display them, we’re all ears.

                  • auto schedule rss

                    Enable Auto-scheduling for RSS Posts so they can get optimal exposure

                    27 votes
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                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Enable us to delete Google+ posts within HootSuite.

                      It's possible to delete Facebook and Twitter posts from within HootSuite, but this feature seems to be missing for Google+ posts.

                      Can you please make it possible for us to delete Google+ posts within HootSuite? That would be really convenient. Thanks for considering the idea!

                      27 votes
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                        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        under review  ·  SarahSarah responded

                        Great suggestion! We’ll look at the possibility of adding this functionality in the future, as long as it’s possible within the Google API. Thanks!

                      • Show people's real names instead of user names in the timeline.

                        If you are following a lot of people, it can get confusing trying to remember who is assigned to what user name. I think it would be fantastic if you could add a setting which allows us to show people's real names in the timeline in place of their user name.

                        27 votes
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                          9 comments  ·  Flag idea as inappropriate…  ·  Admin →

                          We currently have this as an option with our iPhone and iPad apps, and may implement it in a future release for the web app.

                        • Schedule tweets via email

                          I often use a variety of different apps on iOS for looking at tweets - flipboard, tweetmag etc., and I'd love to be able to schedule tweets by emailing links from these apps to whatever address and have them schedule in Hootsuite.

                          For example, the email topic would be Tuesday, 10am, and the content of the email would be the Tweet. If the tweet was more than 140 characters it would be automatically shortened with ow.ly - any links in the post would also automatically be shortened with ow.ly

                          Thanks for your consideration.

                          26 votes
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                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            This is an interesting suggestion. We’ll continue to monitor this thread to gauge interest from other HootSuite users.

                          • allow us to add FaceBook Interests as a stream on my dashboard

                            I would like to be able to view my 'Interests' on Facebook as a stream on my Dashboard. For instance, I do marketing and pr for a number of hotels. The hotels are grouped on my Interest list and I'd like to be able to see when each hotel posts something that i might want to share with my various social networks.
                            thanks,
                            J

                            26 votes
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                              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              under review  ·  SarahSarah responded

                              We’ll look at the ability to do something like this from Facebook’s API. Thank you for your suggestion!

                            • color code tweets in the stream based on user, hashtag, etc..

                              It would be nice to change the color of certain tweets in the stream. I understand that I can add additional streams, but doing it with background colors allows me to condense data into a smaller amount of space, reducing the time it takes to parse through it.

                              26 votes
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                                4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • 25 votes
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                                  1 comment  ·  Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                • create a message using your email

                                  Allow the ability to create a Hootsuite message using an email account. For instance, I have a yahoo email account, and I compose a message I would like to have posted on Hootsuite. The email address to send the email to would be something like myaccount@hootsuite. Hootsuite gets the email (message to my account), which is then converted into a Hootsuite formatted message, and gets posted when scheduled.

                                  25 votes
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    under review  ·  SarahSarah responded

                                    We’ll look at implementing this feature in the future. Thank you for your feedback!

                                  • Alter the ‘assign to’ function so that you can assign a whole conversation, not just a tweet.

                                    Hi there, we joined hootsuite partly because of the ability to assign from one team member to another (and we're loving it overall by the way).

                                    However we would really appreciate a function that allows you to assign a conversation, rather than just a tweet.

                                    We're finding it very difficult for the assignee to followup and provide any detailed response when an issue may arise over a few tweets.

                                    e.g:
                                    Customer: There is an issue with my train.
                                    Us: Could you tell us which one?
                                    Customer: It was the one leaving this station at 6:30am.

                                    The problem is at the…

                                    25 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Ability to export lists and other (user selected) data to Microsoft Excel

                                      I use lists extensively to organize the streams that I monitor and target. I would like to be able to export All of my community (lists members, friends, followers, etc.) to excel so that I could conduct ad hoc analysis (e.g. sort by no. of followers), and add ad hoc columns per tweeter for notes, scores, etc.

                                      Ideally I would be able to create a table where each community member is a row, and default columns would include twitter account follower, friend, listnames (up to 20 per account), number of followers and friends (people they follow), for each member. Any…

                                      25 votes
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                                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • I would love to see a poll/or question feature added to hootsuite

                                        This might already be an option but I didn't have time to scroll through the thousands of suggestions. Would like to be able to schedule ahead of time a trivia poll (such as already available on fb apps).

                                        24 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • add ability to search sent and pending tweets

                                          please add the "filter by" option that's available for the home, mention and DM streams to the streams of sent and pending tweets. i'd like to be able to search those as well. thanks

                                          24 votes
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                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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