HootSuite.com - Web Dashboard
Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.
For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact
To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum
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Enable messages to be pulled in from LinkedIn & Facebook
It seems that I can't pull in a stream of my direct messages from Facebook & LinkedIn where I can with Twitter. This means I can't get away from using LinkedIn & Facebook entirely. I can't imagine this would be a difficult feature to add, but what do I know?
24 votesWe’ll examine if LinkedIn and Facebook’s APIs support this functionality.
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Alter the ‘assign to’ function so that you can assign a whole conversation, not just a tweet.
Hi there, we joined hootsuite partly because of the ability to assign from one team member to another (and we're loving it overall by the way).
However we would really appreciate a function that allows you to assign a conversation, rather than just a tweet.
We're finding it very difficult for the assignee to followup and provide any detailed response when an issue may arise over a few tweets.
e.g:
Customer: There is an issue with my train.
Us: Could you tell us which one?
Customer: It was the one leaving this station at 6:30am.The problem is at the…
24 votesThis is a great idea that will allow team members to further understand the context of a conversation.
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Be able to delete sent messages from the DM Outbox (not just the Inbox)
Add an option to delete previously sent DMs from your outbox. This already works for the DM inbox, so why not for the outbox too?
24 votesThis is a great idea that would improve DM functionality.
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Schedule tweets via email
I often use a variety of different apps on iOS for looking at tweets - flipboard, tweetmag etc., and I'd love to be able to schedule tweets by emailing links from these apps to whatever address and have them schedule in Hootsuite.
For example, the email topic would be Tuesday, 10am, and the content of the email would be the Tweet. If the tweet was more than 140 characters it would be automatically shortened with ow.ly - any links in the post would also automatically be shortened with ow.ly
Thanks for your consideration.
23 votesThis is an interesting suggestion. We’ll continue to monitor this thread to gauge interest from other HootSuite users.
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color code tweets in the stream based on user, hashtag, etc..
It would be nice to change the color of certain tweets in the stream. I understand that I can add additional streams, but doing it with background colors allows me to condense data into a smaller amount of space, reducing the time it takes to parse through it.
23 votesThere are a few suggestions as far as color-coding is concerned. This is one we will consider.
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Implement a Video upload feature like the new Twitter Interface
It would be cool to integrate a video upload feature to share videos...
22 votesWe hope to add video uploads in the future.
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add email notifications
My client currently uses CoTweet and I use Hootsuite. I am trying to convince them to switch to Hootsuite and upgrade to an Enterprise plan but they absolutely need the ability to receive email notifications when they are mentioned in a post or someone replies to a post. Is this a functionality you are considering?
22 votesGreat idea, and one we’ll review.
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check RSS feed for updates more often
Please make it possible to check our RSS feed for updates more often than every hour. Our news stories are highly time sensitive, so checking every hour simply isn't enough. Every quarter would be acceptable. Make this possible as soon as possible or we will be forced to switch to a competing service
21 votesWe’re considering further ways to extend RSS with HootSuite.
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I would love to see a poll/or question feature added to hootsuite
This might already be an option but I didn't have time to scroll through the thousands of suggestions. Would like to be able to schedule ahead of time a trivia poll (such as already available on fb apps).
21 votesThis would be very innovative.
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21 votes
Offering users more granular options for Facebook posting is something we hope to develop in the future.
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Printable Streams
Sometimes ya gotta print! It'd be nice to be able to print a stream. Also the option to select how many tweets would be in that printed stream. It's particularly useful when pitching twitter to non-social media people.
21 votesInteresting suggestion.
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Create and schedule facebook answers
I wish I could have that option for the management of my pages on facebook
21 votesWe’re considering further Facebook features to add to HootSuite.
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Show Which Lists a Person is a Member of...
Make it easier to know if they need to be added to a list, or are already one, and if so, which one. This would obviously only be for lists that I've subscribed to.
21 votesWe hope to add more Twitter features in the future.
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1 Pond versus Various Streams
Instead of just having different tabs for each linked network and then having a stream for the different activity in it--PERHAPS a feature where users of HootSuite could pool all the feed streams into one overall pond would be useful. The source of the individual contacts could just put in parentheses/brackets/braces or maybe even color coded. I'd still keep the broken-down version available, but just have pooling be an option our upper right-hand owl offers.
Side note: The current color schemes are nice, but being able to change them to our own liking instead of just the Magnum, Blue Steel,…
21 votesWe’re considering ways to improve usability.
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error messages
I suggest you change the error messages box somewhere else, it bothers when I´m trying to fix/resend my message. I suggest you send it to the middle of the screen.
20 votesWe’re always reviewing how to best display error messages. But, no matter what, we want to make sure users see the errors. Hence the current placement.
Regardless, if there’s a better way to display them, we’re all ears.
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add feature to post directly to facebook event
Need feature to post directly onto a facebook event wall and this is done though the owner of the event i.e. the page or user.
20 votesWe’d love to add this functionality in the future to update event pages. Thanks for your suggestion!
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20 votes
Hi there!
Thanks for this suggestion. I believe we may be able to fix this for you. Please try reconnecting your Facebook profile through these steps exactly: http://ow.ly/c9lgn. Following this, clear your cache through Settings> Preferences.
This should pull in only the posts you’d like. If not, let me know by commenting below and we can keep investigating!
Thanks :)
Sarah | @HootSuite_Help | HootSuite Help Desk – http://ow.ly/dBnBz
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Put social network icons on tabs.
As far as i see you can have one social network activity on each tab, if so for quicker perception (= easy navigation) between tabs putting social networks' icons before tab names would be nice.
20 votesTabs are not currently exclusive to social networks. In fact, you can put multiple social network streams in one tab.
However, we may consider ways for users to “tag” their tabs with a social network if it’s devoted only to one of them.
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Show people's real names instead of user names in the timeline.
If you are following a lot of people, it can get confusing trying to remember who is assigned to what user name. I think it would be fantastic if you could add a setting which allows us to show people's real names in the timeline in place of their user name.
20 votesWe currently have this as an option with our iPhone and iPad apps, and may implement it in a future release for the web app.
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Show mention/DM status ( replied, unread, assigned ... )
Some emails clients like thunderbird add an small icon when an email has been replied or forwarded. To keep tracking of tweets, mentions, DMs or Facebook comments it would be nice to have this kind of icons in each tweet. In this way, we can see if a mention or DM to us has been answered to avoid forgeting to do it.
19 votesWe’re considering further ways to make HootSuite user-friendly.
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