iPhone Twitter notifications - specify which account the pop-up notification is referring to
Each time I receive an iPhone notification (new follower, new mention, etc) I don't know which of my accounts it is referring to, so for example, I don't know from which account I should follow back, or thank for mentioning. Please allow this information.
I receive a notification alert, but then when the app is opened, it doesn't take me directly to the stream to which it applies. Or just add an alert icon on the relevant streams.
I would like to see a badge with new messages in my column-screen
I have an 11 on my iPad Hootsuite icon, on other apps this means there are 11 messages waiting for me, and I guess that is the intent here.
However, I manage 3 corporate and 1 personal Social Media set from my iPad, and 4 or 5 Social media connections from each.
The failing is there is no clue as to where those messages are!!!
They could be important, but unless I am missing something there isn't a quick way to get to them.
Need a notifications tab or badges within the app showing which stream has a new notification - and highlight it.
I get the little red number on the iPhone app on the home screen indicating there is a new notification, but there is not indication of where that new message is on the app. It'd be very handy if there was a notification on the streams themselves of what is being notified.
I get a notification mark on the app icon but it is useless if when I open the app there's no mark to guide me if it was a mention, a dm, a Facebook post, etc.
As a HootSuite user, my main objective is to find tweets via streams so I would like to see a count on the streams listing page next to each saved stream of the new tweets, in order to avoid having to view each individually to see if any new tweets matching the stream/search
On the iPhone when there is a red number on the app indicating something new, allow me to access that when I open the app. Currently, unless I see the notification on the lock screen, I don't know what is new when I go to the app.
Right now, I see I have alerts from the red circle number indicator but when I open HS, it doesn't show me where the alert is. I want to see that red circle next to the stream the convo is in, and then some flag indicating that is the convo that alerted once I enter the stream.
With 5-6 profiles connected, each with up to 10 streams, it's impossible to find it.
I have 9 profiles / networks on HS. I see a number on the icon, say 3. Once i open the app i don't see any numbers anywhere. I have no idea what thhose 3 notifications are. I want to see a list of them.
Include on the iphone apps columns some kind of symbols to see where is the new informaton.
Ill have multiple new notifications, but I never know which social media channel it's for. The channels need a number notification so we know which channel and how many we have.
Here's the issue:
I get notifications to my phone, but when I try to look them up on the mobile app, they're not accessible. We need to be able to look up notifications on the app, not just get a pop-up that disappears.
Add a notification # to the stream being notified. It's annoying to hear the alert and pick up your phone later and not know which network or type if message came in
What I get the notification bubble and I enter the app there is nothing in the app that tells me what the notification is for
I think it would make this the perfect app if there were in app badges showing how many tweets haven't been read etc and the app stored more than just 25.
It's the only feature that prevents me from using Hootsuite exclusively
Currently I can see I have a push notification on the App button but when I launch the App, nothing. I have to dig through all my feeds to determine what it's for. Is this a huge oversight or is there something wrong with my install?
You know the red circle with the white number inside on the Hootsuite icon? Once I open Hootsuite I have no idea to which accounts they refer.
On the Mobile app, showing me which of my streams activated the Notification would be helpful.
It is great that I see the pug notifications, but when I open the application I can't tell what account or item the notification is for without going to each item.
It would be very helpful when we see a notification, if we can actually see which account it's coming from. Otherwise, I've been having to click through each account to see who tweeted what.
I will get notifications and when I go to the app there's no way of knowing where they came from! Just a little dot would work, like in the Twitter app.
Hopefully you could add in a name for the streams (columns) on twitter. I am using 1 page for the twitter accounts (2) i manage, and though i know the first one is my business profile, in the heat of the moment you might reply or forget which is which.
It would be great to be able to refresh the stream overview screen and see how many unread items there are in each stream.
Thank you for your valuable feedback!
We’ll be looking at implementing this feature in the future!
Jez Wardman commented
This is so frustrating. I am just about to turn off notifications because I am fed up being told of notifications that I can't find.
I agree. I manage both business and personal. Notifications for what account is necessary. Please fix!!!!!
Kelly Kerr commented
Any progress on this for the next update?
Shona Mackin commented
This would be amazing, I'm really struggling using hootsuite for multiple accounts and at the moment its almost quicker to go into everything manually for each client (we are set up as a test to use hootsuite on 9 at the moment)
This is so necessary and I hope you add it soon! It's kind of unbelievable that you don't have it...
This would be so very helpful!
completely agreed. this has been my biggest issue and why i don't use hootsuite on my mobile devices anymore. i only use the desktop client but would prefer to use the same throughout. please add this!
As an app that is touted for making business SM more efficient the fact that I have to sort through many different feeds just to find out what has been added is very cost INEFFECTIVE. I look forward to the "fix".
This is absolutely necessary
Adam Mason commented
It would be nice if the badges that happen on the app in the iPhone could also show up within the application (new posts/new @mentions/new DMs). When I see a badge now, I have to hunt for where it is referring to (which list).
I have the same problem. Do you have any idea of a better app to switch to?
Matt Baume commented
I can't believe this isn't available. App is really not useful for managing multiple busy accounts without it.
Scott Gingold commented
We pay for "Pro" and we can't have something seemingly this easy-what's up with that?!
Nikki Pfahler commented
I completely agree... I link 7 different Twitter accounts to Hootsuite, and when I get notifications on mobile, it's a pain to figure out where it's coming from.
This would be HUGE for me. I'm on the move between 10 locations and now do most of my social media work through the hootsuite app, which is great, except that I have no idea where the notifications come from most of the time, unless they're a follow or a mention, and I happen to see it when it happens. I can't memorize the 60 or so feeds and searches, or go through them one at a time, to see what happened where. Just adding the little badge inside the app would make a world of difference.
I agree. If I have a badge alert that says I have 4 new notifications it takes me to the main stream and I have to check multiples streams to see what the 4 notifications are. A small badge alert on the main streams page that tells you what's new would be great.
Benjamin Higginbotham commented
I agree. It is weird that you get badges pushed to your device, but as soon as you open HootSuite there is nothing to show what is new in each section. You have to check each area manually which is very time consuming.
2 new posts in my personal twitter account mentions should have a '2' badge next to that area in HootSuite. 10 new direct messages to my business account should show a '10' next to that area on the HootSuite dashboard.