HootSuite U

Welcome HootSuite U members. We would love to hear your feedback here.

For any questions or support requests, please, refer to our Help Desk: http://help.hootsuite.com

How can we improve HootSuite University?

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  1. Revamp the HSU Certificate so that it is the users upon completion and not dependent on monthly fees.

    Currently HSU sells certificate programs without telling the user that they have to pay a continual monthly fee to keep their certificate that amounts to $264 a year if you want to be a certified professional. This is misleadig to the consumer when most certificate programs at real universities are set up as follows: 1) Enroll 2) Pay 3) Complete courses 4) Pass 5) Certificate is the students for eternity (without a monthly fee)

    HSU sales program is misleading to students, users and social media professionals. This sales cycle needs to be rethought and adjusted to create true professionals certified…

    114 votes
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      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
      under review  ·  SarahSarah responded

      Hi everyone!
      Once you pass the exams and become HootSuite Certified, the badge is yours to keep and you can display it on your website or social media profiles! However, in order to remain listed in HootSuite’s Social Media Consultants directory, you must be an active and paying student of HootSuite University.
      The monthly enrolment fee also gives you access to new lecture series and updated course ware. We’ll mark this under review as we look into updating the program.
      Thank you for your feedback!

    • Have a printable certificate for Hootsuite University certified professionals

      It would be nice to have an official certificate where we could display our Hootsuite University Certification offline! I'd be fine if we had to fill out our own name and date if it came to that.

      26 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Hootsuite university should come with pro package

        Hootsuite university should be free with pro package.. It's kinda a joke it's not.. I'll go to youtube & learn your pro software that you want me to keep paying for monthly. Kinda stupid you expect us to stick around, but don't integrate us with good training hmmm

        24 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Automatically Invite Hootsuite Uni Members to Beta Testing of Features and Apps

          It would be great if Hoosuite automatically invited Hootsuite University members to Beta Testing of new features and apps.

          We are an engaged community of Hootsuite fans that are ready and willing to help Hootsuite develop....and we love testing new shiny toys!

          23 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Introduce Ambassadors

            I know there are a few of us who've already being training people to use Hootsuite for some time, and spend days converting anyone who'll listen onto the platform - why not make use of us. We could help beginners out, answer questions in a forum, help out with webinars, etc.

            It's a University - all Universities need Fellows :)

            18 votes
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              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Can't pay for HS University classes via PayPal

              Can I pay for my hootsuite university subscription some other way?

              15 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Search University on country

                It would be much easier to search on Country in HootSuite graduates http://learn.hootsuite.com/social-media-consultants?offset=0.

                People like to find some one nearby. Now they have to search trough all the place names and hope to find one nearby. Thats why I made a list of Dutch and Belgian certified proffesionals. http://ow.ly/kSRtb

                But to keep track of who is still certified and keep the list actual is not easy, I have to go over and over again through the website.

                12 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • add Hootsuite Certified Professional as a skill/qualification on LinkedIn

                  I'd love to add a Hootsuite certified badge, or other official link to my LinkedIn profile.

                  10 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Better University HOME Navigation

                    In the course of clicking around I find myself repeatedly clicking on what to me is a normal "home" sort of link, when it really takes me straight back to the sign up advertisement. I think you can get rid of this... make the "learn.hootsuite.com" link truly take a user back to the so called "user dashboard" initial view screen.

                    9 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Hootsuite U does not work well on mobile devices

                      I've been a Hootsuite U (HU) member for a while. I decided to you my Android tablet to view content for the first time. The experience was really bad.

                      Please take a look at HU from a mobile user's point of view.

                      It may look better on an iPad, but on my Motorola Xoom running ICS and Chrome the navigation is very frustrating.

                      Also, it's very hard to get into HU on a mobile device. The link to access it is on a menu that's only shown on a menu that's hidden behind a mouse-over event. Not a good design…

                      8 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • A Blog Menu Link

                        There is no menu item on the left to see a listing of all user blogs. This would be a great addition.

                        8 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 6 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recommendation for the Hootsuite university program

                            For the Hootsuite university you should not charge anyone until you launch the first course on May 1 & you should allow certified people to remain on your directory. I think this is only fair, as some of us have signed up to get your discount but can't complete any courses until May 1. Also if someone becomes certified they should be able to stay on your directory even if they cancel their account. If you do the work you should be rewarded not penalized.

                            6 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • hootsuite university

                              Can we get a hootsuite app for IOS to be able to log into and use the university.

                              5 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Forum Search Box

                                I think it's out of place stuck in the middle of the left navigation. It really just belongs in the forum section when you are actually reading the forum.

                                5 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Left Side Navigation

                                  This is a separate navigatinal request, and would REALLY help the usability of the "university member area" out:

                                  Why not leave that left navigation there all the time? Why take it away? It's really needed once you are drilled down into sections.

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Hoot100 videos out of date

                                    The Hoot100 videos still show to add a new network is in the launch menu on the left under Settings. Also the video's Settings area is completely wrong and out of date.

                                    3 votes
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      started  ·  SarahSarah responded

                                      Thanks for the feedback! As our product grows and changes, we’re looking at ways to keep our video information up to date. We’re happy to let you know that new and improved HootSuite University videos are in the works, and will be released in the near future. Stay tuned!

                                    • 1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Create a system in which we can se the content of University invites without having to reenter all the personal information.

                                          Create a system in which we can se the content of University invites without having to reenter all the personal information.

                                          I would imagine with the link reference you have to email associated in record and can auto register this information.

                                          1 vote
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