HootSuite U

Welcome HootSuite U members. We would love to hear your feedback here.

For any questions or support requests, please, refer to our Help Desk: http://help.hootsuite.com

How can we improve HootSuite University?

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    1. Perpetual fee for maintaining certification = bad idea

      Most professional certification programs charge a flat, one-time fee for the study materials and test. You pass the test and then they certify you. At most, you have to take CPE credits once a year to refresh your knowledge. Other than that, there is no continuous monthly fee to remain certified. Once you've earned your certification, it's yours to keep.

      Frankly, HootSuite is valuable but it is not rocket science. Anyone can figure out how to use it. I'm not sure why anyone would need expensive lessons to use it effectively.

      I cannot be the only one who is questioning… more

      49 votes
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      • Automatically Invite Hootsuite Uni Members to Beta Testing of Features and Apps

        It would be great if Hoosuite automatically invited Hootsuite University members to Beta Testing of new features and apps.

        We are an engaged community of Hootsuite fans that are ready and willing to help Hootsuite develop....and we love testing new shiny toys!

        19 votes
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        • Introduce Ambassadors

          I know there are a few of us who've already being training people to use Hootsuite for some time, and spend days converting anyone who'll listen onto the platform - why not make use of us. We could help beginners out, answer questions in a forum, help out with webinars, etc.

          It's a University - all Universities need Fellows :)

          17 votes
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          • Can't pay for HS University classes via PayPal

            Can I pay for my hootsuite university subscription some other way?

            12 votes
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            • Closed Captioning

              Add closed captioning to the HSU videos in order for deaf & hard of hearing people to be able to join the HootSuite community + social media field.

              I can assist with the CC since I'm deaf too.

              11 votes
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              • Tuition: One time fee

                It would be great to see a "per class" or per level (e.g. Hoot200) fee rather than a monthly fee. As an example, I am registered for an 8-week, graduate level, social media class and am paying a one time tuition fee of $2000. It does not require me to continuously pay per month for the class or the certification. Once the class is over, I have a permanent certificate, and I have graduate credits to transfer to another university. The class also covers more than just one social media tool. In theory, this should make me more marketable since… more

                7 votes
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                • Better University HOME Navigation

                  In the course of clicking around I find myself repeatedly clicking on what to me is a normal "home" sort of link, when it really takes me straight back to the sign up advertisement. I think you can get rid of this... make the "learn.hootsuite.com" link truly take a user back to the so called "user dashboard" initial view screen.

                  6 votes
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                  • A Blog Menu Link

                    There is no menu item on the left to see a listing of all user blogs. This would be a great addition.

                    6 votes
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                    • Hootsuite university should come with pro package

                      Hootsuite university should be free with pro package.. It's kinda a joke it's not.. I'll go to youtube & learn your pro software that you want me to keep paying for monthly. Kinda stupid you expect us to stick around, but don't integrate us with good training hmmm

                      6 votes
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                      • Forum Search Box

                        I think it's out of place stuck in the middle of the left navigation. It really just belongs in the forum section when you are actually reading the forum.

                        5 votes
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                        • Hootsuite university in Spanish

                          I would be interested in studying the Hootsuite University, but I need it to be in Spanish

                          4 votes
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                          • Recommendation for the Hootsuite university program

                            For the Hootsuite university you should not charge anyone until you launch the first course on May 1 & you should allow certified people to remain on your directory. I think this is only fair, as some of us have signed up to get your discount but can't complete any courses until May 1. Also if someone becomes certified they should be able to stay on your directory even if they cancel their account. If you do the work you should be rewarded not penalized.

                            4 votes
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                            • Left Side Navigation

                              This is a separate navigatinal request, and would REALLY help the usability of the "university member area" out:

                              Why not leave that left navigation there all the time? Why take it away? It's really needed once you are drilled down into sections.

                              3 votes
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                              • Create a system in which we can se the content of University invites without having to reenter all the personal information.

                                Create a system in which we can se the content of University invites without having to reenter all the personal information.

                                I would imagine with the link reference you have to email associated in record and can auto register this information.

                                1 vote
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                                • 1 vote
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                                  • 1 vote
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                                    • Correct Typos in Hoot University

                                      fix the type in question #11 of test 3. "account" is misspelled.

                                      1 vote
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                                      • Hootsuite U Quiz

                                        I think you may want to rework some of the quiz questions for module 1 of Hootsuite U. For example 'All of above' should be listed as and option before 'None of above' in the list of answers. Several of the quiz questions did not flow well making it challenging to select the correct answer. If you'd like additional info pls let me know.
                                        Thanks

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