Fergus Gibson
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771 votesFergus Gibson
gave this 3 votes
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14 votesFergus Gibson
gave this 3 votes
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101 votesunder review ·
AdminChris from HootSuite
(Ambassador of Happiness, HootSuite)
responded
We plan further updates to the Contacts section of the dashboard. This is a feature we may consider.
Fergus Gibson
gave this 3 votes
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Fergus Gibson
commented
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This is desperately needed. Hootsuite, this is a product vulnerability.
I'm currently paying for Hootsuite Pro, but you will lose me as a customer immediately if there is a comparable service that adds this missing feature. Anytime I have to leave a Twitter tool I pay for and go to Twitter.com because functionality is missing, I am angry. Twitter.com should not have features a tool I'm paying for lacks (and Hootsuite list support is pathetic, BTW).
Hootsuite has my business for now, but shouldn't take it for granted -- and obviously here I am meaning people who feel like I do and hate using Hootsuite contact/lists features and hate having to switch to another service in order to get the job done.
I'm also a paying customer of two other Twitter services, so you had better believe I'm reading to dump services the moment someone actually puts the features together to give me one really good product. Sadly, I think all of the services currently available are immature and each has huge weaknesses -- but this will not last. Please address your product weaknesses because they are huge competitive vulnerability.
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256 votescompleted ·AdminChris from HootSuite
(Ambassador of Happiness, HootSuite)
responded
We have now created a feature that informs our users of new tweets while maintaining the column scroll position. This is now available in auto-refresh.
Fergus Gibson
gave this 3 votes
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I have the same problem. :(