It would be great to add the ability to post links to FB with the same features already available in Hootsuite web dashboard, i.e. include an image thumbnail and title / text preview882 votes
Thanks so much for this request! We’ll look at the feasibility of implementing this feature in the future.
Have automatic messages when creating a ticket:
1. Have a message reply to user that ticket has been created auto enter the compose message box
2. Be able to have an auto message fill the description box in the create ticket pop-up. Ex. "Please reply to this ticket with your questions", or "A customer advocate will be in touch"2 votes
If we can import posts, it would be nice to be able to export the posts. For past scheduled - it would be great to export these posts with the date and any analytics pulled for each post (likes, comments, RT's, @mentions).142 votes
We’re happy to announce the ability to export scheduled messages from the HootSuite Publisher. From the Publisher, select the list view then check to select the messages you would like to export. Next click ‘Export to…’ and select your desired format.
You can find further instructions and screenshots in these articles:
Scheduled Messages: http://help.hootsuite.com/entries/21527375-Exporting-Scheduled-Messages
Past Scheduled Messages: http://help.hootsuite.com/entries/21535039-Exporting-Past-Scheduled-Messages
Please submit a separate suggestion for the ability to see analytics for past scheduled messages when exported.
Thank you all for your patience!
Nicole | @HootSuite_Help | http://ow.ly/dBnBz