SarahSarah

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      64 comments  ·  HootSuite for iPhone and iPad  ·  Flag idea as inappropriate…  ·  Admin →

      Hello, and thank you for waiting.

      HootSuite is pleased to announce an update to our iOS and Android applications in response to your feedback. As of Wednesday, March 26th, 2014, we’ve updated the mobile apps to automatically include the image thumbnail and article summary alongside any link you publish to Facebook or LinkedIn.

      Although previews are not visible in the app at this time, any links published to either Facebook or LinkedIn through HootSuite’s mobile apps will appear with thumbnail and link previews on the destination site.

      We’re excited to deliver a top-requested feature with this release, and thank you for your feedback. Our mobile team is hard at work on a slate of other app developments, so stay tuned!

      Travis | Customer Support – Technical Lead | @HootSuite_Help

      SarahSarah gave this 1 vote  · 
    • 2 votes
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        2 comments  ·  HootSuite App: Zendesk  ·  Flag idea as inappropriate…  ·  Admin →
        SarahSarah commented  ·   ·  Delete…

        Hi Brady!

        The Zendesk app doesn't function as a stream, but as a plug-in. If you select the drop down arrow on a message, you should see 'Send to Zendesk' as an option. This will allow you to create a ticket. If you do not see this option, ensure you are not using secure mode in Settings> Preferences. Thank you!

        SarahSarah shared this idea and gave it 2 votes  · 
      • 142 votes
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          22 comments  ·  HootSuite.com - Web Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

          We’re happy to announce the ability to export scheduled messages from the HootSuite Publisher. From the Publisher, select the list view then check to select the messages you would like to export. Next click ‘Export to…’ and select your desired format.

          You can find further instructions and screenshots in these articles:

          Scheduled Messages: http://help.hootsuite.com/entries/21527375-Exporting-Scheduled-Messages

          Past Scheduled Messages: http://help.hootsuite.com/entries/21535039-Exporting-Past-Scheduled-Messages

          Please submit a separate suggestion for the ability to see analytics for past scheduled messages when exported.

          Thank you all for your patience!
          Nicole | @HootSuite_Help | http://ow.ly/dBnBz

          SarahSarah gave this 3 votes  · 

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