Live Chat alert sound

The Live Chat window is a great feature - and so useful when you want a quick response. However, there is currently no sound alert when a new item (message) appears in the window - so that means you have to keep your eyes on the chat the whole time waiting for a response - you are not able to navigate away and multi-task whilst waiting for the support person to add their reply. Please can we have a sound alert! 
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Unplanned · Last Updated

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