Improve Reliability of Push Notifications
edited July 19
My mobile phone is no longer getting push notifications for scheduled Instagram posts. I have deleted the app and reinstalled it and it is still not working. Is this a known problem and is there a fix coming?
Hello, I hope you can help me!
My Hootsuite app has always been wonderful about notifying me when a scheduled Instagram post is ready to post. But it hasn't notified me for about 2 weeks and I've turned off then on the notifications option and I still have been having no luck!
Thank you for all you do!
I am equally having the same issue. I have uninstalled the app, reinstalled the app, reselected all notifications and it is still not working . Any help on this would be greatly appreciated.
i'm also having issues with notifications on Android. I get the notification, can see it in a list with others, but pressing on it does nothing.
It would be nice of the app actually sent me a notification when to post an Instagram post. And yes, I have notifications turned on.
I have this issue as well, though I'll sometimes eventually get the notification 10-20 minutes after the fact. I can also trigger the notification by opening the app, which kinda defeats the purpose. iOS, Hootsuite mobile v3.6.1.
Hi all, reach out to us on Twitter
with bug reports and we'll be able to follow-up. We've had some bugs in notifications that we're cleaning up, but sometimes need to look at your specific account. Hope it has already been resolved, but if not reach out. ^LV
We've been working to make this more reliable. If it's still not working for you, please reach out on Twitter to
and they'll be able to sort it out. ^LV
Sorry to hear that. That has been affecting some users. Please reach out to support on Twitter
and we can look into it.
This discussion has been closed.