Add an option to disable shift+enter to publish
I see you've declined this idea in the past but hear me out:
Shift+Enter to auto publish is a *shortcut*, not a necessary feature. Most people don't even know it exists until they accidentally press it and blast out a half-finished message to thousands of people.
If Ctrl+Z is the shortcut for Undo in almost every program but you make it the shortcut to auto-delete the file in your program you're going to cause problems.
Twice now I've accidentally published unfinished posts and it's just silly that you won't even add an *option* to disable it for people who will never want/need to use Shift+Enter to save the two seconds it takes to click a button instead.
Please get rid of the automatic post funtion of shift/enter. Those who switch between Facebook and Hootsuite frequently post prematurely due to the fact that shift/enter is regular Enter in Facebook.
I simply just press enter to move to the line below, and poof my post goes off unfinished. Now sometimes hootsuite will post the same picture 10 times on my facebook wall.
I think my title is pretty clear, I keep reading all the responses from "Chris from HootSuite" and I can't help but think to myself, "YOU'RE NOT LISTENING TO US AT ALL!" It doesn't matter if Wordpress supports line breaks or not. The bulk of us who use your platform for social content sharing are used to the built in features of all the social media outlets you support (Facebook, Twitter, LinkedIn, & Google+ all use Shift + Enter to create a new line not to publish!).
You're just blunt not listening to your users which is frustrating. You're telling us as your loyal users that you'd rather support one platforms functionality for a command shortcut rather than change it to the socially accepted norm for that command?!
I'm typing into this very comment box and using Shift+Enter and it's not publishing! Are you seeing why we're frustrated yet? Do a little more than just give us the same canned response and close voting on a feature that clearly your core users aren't happy about. Stop ignoring user feedback, it's weakening our user experience and impacting your brands credibility. :(
Now that shift-enter = linebreak on FB, HootSuite NEEDS to fix so shift-Enter does NOT = publish!!
Please stop making "Shift-Enter" key combination from causing a "Send Now" -- I'm too used to using it during commenting on FB! Doh — I didn't want to send that!
Yucel Kamcez commented
yes yes yes... cancel it, please!
please, don't fight with ordinary habits!
we have enough silly routins, there is no need for more...
After publishing my tenth half-finished tweet (to a work account no less), I googled hootsuite accidental enter because honestly I wasn't sure what I was doing wrong.
"Add an option to disable shift+enter to publish" was the first google result after the paid hootsuite ad.
I use shift+enter all the time on lots and lots of platforms and nothing like this has ever happened before. For example, I am using it to create the line breaks in this post.
As others have stated -- on many platforms, including Facebook, this well-known *line break shortcut* is used to avoid preemptive posting of an unfinished message.
It is maddening that you haven't acknowledged this mistake or fixed this yet, especially when it's such a simple fix.
Please, we need this!
John Wood commented
Yes please! I keep sending messages when I merely want to add a new line which is what Shift+Enter does in every other program I use!
Bad choice of shortcut which performs backwards to most other software. I make mistakes all the time. Please switch
D.R. S commented
Please fix this HootSuite. Seriously annoying problem.
Kou Chen commented
How in the world is this still not fixed after 2 years since this question was brought up? I found one answer that will help me temporarily which is to type it in a text edit and copy paste, but that is seriously counter-intuitive to the convenience that Hootsuite is supposed to provide. WHY isn't Hootsuite changing this so that Shit+Enter is a line break????? If it weren't for my company using it, I would NEVER want to use something like this for myself.
Trent Carpenter commented
This is crazy.....Hootsuite, why would you go against the majority of users workflow. You really need to fix this, is there another workaround that can be used?
Agreed with what other people have said here, I'm so used to using Shift + enter for a carriage return, I've posted a number of half finished posts accidentally,
As I could not find a solution to this, I made one for google chrome in the way of an extension, if anyone is interested in testing, please install and let me know any bugs.
If this is the top Google result for "hootsuite disable shift+enter" then I'm assuming there's no option for it... That can't be true right? RIGHT!??!? Old-school Facebook trained users to use Shift+Enter for a line-break, so why would a Facebook Publishing client change that to Publish!!!?
Agreed! That shortcut doesn't make any sense - you have to use Shift-Enter in many cases for simply adding a single line-break for example in MS Word. An option to disable the shortcut would be wonderful! Reese, your example for Ctrl+Z is perfect.
Mari Vega commented
Ditto what people have already said about this being a serious annoyance.
I feel very frustrated that my request Is being ignored.
8 million people let a company like you stay in the market.
I am looking for another site as I am truly frustrated from your service.
I've already done this several times as well. It's pretty embarrassing and annoying to send out half done posts. Please fix.
Please change this. I've been working digital marketing for over two years now, and it still trips me up. I just posted two things by mistake today.
Seriously, ctrl+enter would be fine. alt+enter would be fine. Heck, I'd understand if it were just enter to post, there's enough sites that do it that way. But everybody and their grandmother on the web knows that shift+enter is supposed to result in a non-breaking space. Using it otherwise is just counterintuitive.
disable name commented
DISABLE SHIFT + ENTER!!!
Is there a fix for this yet? I see this suggestion was posted in 2013... yet I am still encountering the shift+enter dilemma, and looking like an idiot on my company's social media pages. If there's been an update, I'd love to learn about it. If there's not been an update, I vote for one to take place.
First 3 hours on Hootsuite and I've spent two of them just deleting 30 accidental posts cause Im just hardwired to Shift+enter or adding a break.
Im assuming there's still no way to disable it?
Justine Herbivore commented
Wow I thought I was the only one having this "Shift+Enter" problem, posting half finished stuff all the time looking like an idiot. Now I see I'm not.
Please, Hootsuite, consider changing this and align with this universal function!
M. Vooys commented
I avoid using a single Enter in texts to prevent it from being sent or adding a paragraph tag. So I use Shift+Enter on a daily basis instead, it's part of my mental model. Giving it a whole different meaning in Hootsuite can be seen as user unfriendly.
Please reconsider this shortcut within Hootsuite and prevent embarrassing posts of your users!