Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Hootsuite for Windows & Windows Phone

    We want Hootsuite to be issued for Windows & Windows Phone as Universal App, Since Windows Phone alone has over 50 Million Active users, and we want a very good Twitter Client Such as HootSuite.

    Please take our Request in Consideration.

    Thanks In Advance,

    593 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      42 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
    • Add a preferences option to disable images displayed within Twitter streams in the Hootsuite web dashboard

      I would like the option to turn off the auto-display of images that are included in tweets. I prefer a text view of my streams and not an image gallery. Images take up too much space in my HootSuite dashboard and I now only see max 5 tweets in a column due to the images taking up all the space. I used to be able to see almost a doze tweets in a column. I'm sure some users like the images so I would just like the option to turn them off.

      289 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        71 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →

        Hello everyone,

        This feature has finished design, and has now moved into development. In addition to optional image display, we have a few other improvements to how images and stream settings are being handled.

        Thank you for your feedback.

      • Add the ability to revert back to the old theme

        You - Hootsuite - are enticing users to use the new style Hootsuite without making it clear that once they switch there's no turning back. I thought, ok, I'll give it try. Within seconds it was obvious to me that it made the page far too busy and harsh on the eye. I wanted to revert back immediately but I discovered that I could not. Think you've been deceitful and underhand in that way that you've promoted the 'new style'. And turns what was perfectly simple, into a horrendously busy page, with images everywhere, repeated in many cases because of…

        77 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          5 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
        • auto-retweet from another account.

          I have 5 social media accounts with multiple lists, there is no way to auto-retweet a tweet on one account to another without using the edit function. This is fine but in most cases, the tweet ends up being too long and so it has to be edited down, which is not the point of an auto-retweet.

          16 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • tsu.co

            Consider adding the tsu.co network

            75 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              11 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow pic.twitter.com integration for Hootsuite Free users

              Having used Hootsuite Pro in the past myself, I completely understand the need to have different pricing options. However, I feel that a basic Twitter feature as being able to use the pic.twitter.com upload service and have your photos display inline in the Twitter stream should be available to everyone, not just Pro and Enterprise users.

              Thank you

              42 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                4 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • show the image in the scheduled posts like in wall post, with a accessible preview in one click

                This way would be better and faster to review the scheduled posts with images

                16 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • Play GIF Animations within Dashboard

                  I'd like to see you add the ability to play GIF animations within the Hootsuite dashboard. And if you can't do that, at least put some kind of indication that the image is an animation. Right now, it just shows a static image that when you click on it opens another static image. And there's no pic.twitter.com link in the tweet to click on either so there's really no way of telling that the image is animated.

                  8 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    2 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                  • Reduce Space Please! LessWhite Space, Allow Smaller Print, More Content in Pages

                    The new revision as of October 24 uses too much space, especially vertically. But please look into horizontal, too.

                    32 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      7 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    • make it possible to edit photos via hootsuite app.

                      The official twitter app offers the possibility to edit photos/pics I want to embed in my tweet. This is a great feature. Are tjere any plans to make this possible in the hootsuite app as well?!

                      7 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                      • have a way to contact billing! I cancelled my account last week and still got charged! Not having a billing contact is frustrating.

                        I suggest you have a way to contact customer support or billing - without having to post to twitter? I cancelled my account and I"m still getting charged and have no way to ask why.

                        5 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                        • Provide Phone Support for Billing Inquiries

                          You need to be able to contact a human being to address issues with billing etc.

                          23 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            6 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →

                            Thank you for the feedback!

                            For any billing inquiries, please contact us via private message on our Facebook Page at https://www.facebook.com/hootsuite, or send us a tweet/dm to @Hootsuite_Help and we will be able to address your concerns privately within our help desk.

                            Thank you!

                          • You provide a 800 number or an email address so your customers can contact you

                            I'm so tired of having to tweet and wait for somebody to contact me. Give us a chat feature, number to call or an email address at the very least so we can contact somebody with billing or technical issues.

                            12 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow users to set a different maximum of AutoScheduled posts per day for different social media accounts.

                              For example, I don't want to post more than three times a day to my Facebook followers as it will probably annoy them, but I would like to post around 6 times per day for Twitter followers. Please update AutoSchedule to allow this and give me credit for the idea (preferably in the form of money or free hootsuiting) ;-)

                              16 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • I would like to know if the new features of Twitter (DM Groups and video upload) will be available on Hootsuite.

                                Twitter new features (DM groups and video upload) are available and it would be great if Hootsuite can include this new features in the dashboard

                                13 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • Integrate Twitter Group messaging into Hootsuite. So you can track the conversations, participate and add members.

                                  By integrating Twitter Group messaging into Hootsuite the user would be able to manage a group message (currently you can DM). Manage a conversation between up to 20 customers or supporters from Hootsuite.

                                  8 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Reduce the white space / make sectioning more apparent

                                    Reduce space: between the tweet itself and the handle/timestamp. It's too much space

                                    Sectioning: each handle/tweet blends in, making it more difficult for the eye to differentiate tweets and scroll quickly with the feed. make that faint grey line more apparent.

                                    It's all very, very white, too.

                                    28 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow users to select when HootSuite captures the post preview

                                      Allow users to select when HootSuite captures the post preview. Options would be: (1) when scheduling the post, (2) when posting occurs.

                                      This would allow those of us with a blog to pre-schedule the post on our blog site prior to scheduling the post with HootSuite and not have a "Page Not Found" error.

                                      See Forum Pages: http://tinyurl.com/o5f7rdf and http://tinyurl.com/kcnomjq

                                      103 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        16 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Change back the draft system

                                        Sorry to say but I really hate the way the new draft system works. It used to be really easy to save a draft and then publish it over and over, but now I have to write out the same post every time.

                                        6 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Exclude pirating websites and portfolio sharing sites in your suggested content posts.

                                          Many of the suggested content posts I received were from sites that post pirated graphic design files, like fonts, illustrations, and photographs, along with some software.

                                          Also, including content from sites like Behance aren't helpful when it's just sharing the design of a random person without any content.

                                          I'm not sure how random content is found, but we need to be able to limit by excluding such domains.

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Suggested Content Beta  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 146 147
                                          • Don't see your idea?

                                          Feedback and Knowledge Base