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Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.

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  1. Hootsuite for Windows & Windows Phone

    We want Hootsuite to be issued for Windows & Windows Phone as Universal App, Since Windows Phone alone has over 50 Million Active users, and we want a very good Twitter Client Such as HootSuite.

    Please take our Request in Consideration.

    Thanks In Advance,

    603 votes
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      43 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
    • Add a preferences option to disable images displayed within Twitter streams in the Hootsuite web dashboard

      I would like the option to turn off the auto-display of images that are included in tweets. I prefer a text view of my streams and not an image gallery. Images take up too much space in my HootSuite dashboard and I now only see max 5 tweets in a column due to the images taking up all the space. I used to be able to see almost a doze tweets in a column. I'm sure some users like the images so I would just like the option to turn them off.

      289 votes
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        71 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →

        Hello everyone,

        This feature has finished design, and has now moved into development. In addition to optional image display, we have a few other improvements to how images and stream settings are being handled.

        Thank you for your feedback.

      • Add the ability to revert back to the old theme

        You - Hootsuite - are enticing users to use the new style Hootsuite without making it clear that once they switch there's no turning back. I thought, ok, I'll give it try. Within seconds it was obvious to me that it made the page far too busy and harsh on the eye. I wanted to revert back immediately but I discovered that I could not. Think you've been deceitful and underhand in that way that you've promoted the 'new style'. And turns what was perfectly simple, into a horrendously busy page, with images everywhere, repeated in many cases because of…

        77 votes
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          5 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
        • auto-retweet from another account.

          I have 5 social media accounts with multiple lists, there is no way to auto-retweet a tweet on one account to another without using the edit function. This is fine but in most cases, the tweet ends up being too long and so it has to be edited down, which is not the point of an auto-retweet.

          16 votes
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            0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
          • tsu.co

            Consider adding the tsu.co network

            78 votes
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              11 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
            • display quote tweets in dashboard

              Enable the preview functionality for Facebook etc. in Twitter streams following the new quote tweet option from Twitter

              7 votes
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                0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow pic.twitter.com integration for Hootsuite Free users

                Having used Hootsuite Pro in the past myself, I completely understand the need to have different pricing options. However, I feel that a basic Twitter feature as being able to use the pic.twitter.com upload service and have your photos display inline in the Twitter stream should be available to everyone, not just Pro and Enterprise users.

                Thank you

                42 votes
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                  4 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                • You provide a 800 number or an email address so your customers can contact you

                  I'm so tired of having to tweet and wait for somebody to contact me. Give us a chat feature, number to call or an email address at the very least so we can contact somebody with billing or technical issues.

                  21 votes
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                    0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                  • show the image in the scheduled posts like in wall post, with a accessible preview in one click

                    This way would be better and faster to review the scheduled posts with images

                    16 votes
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                      0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • Play GIF Animations within Dashboard

                      I'd like to see you add the ability to play GIF animations within the Hootsuite dashboard. And if you can't do that, at least put some kind of indication that the image is an animation. Right now, it just shows a static image that when you click on it opens another static image. And there's no pic.twitter.com link in the tweet to click on either so there's really no way of telling that the image is animated.

                      8 votes
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                        2 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                      • Reduce Space Please! LessWhite Space, Allow Smaller Print, More Content in Pages

                        The new revision as of October 24 uses too much space, especially vertically. But please look into horizontal, too.

                        32 votes
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                          7 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow users to set a different maximum of AutoScheduled posts per day for different social media accounts.

                          For example, I don't want to post more than three times a day to my Facebook followers as it will probably annoy them, but I would like to post around 6 times per day for Twitter followers. Please update AutoSchedule to allow this and give me credit for the idea (preferably in the form of money or free hootsuiting) ;-)

                          22 votes
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                            2 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                          • Provide Phone Support for Billing Inquiries

                            You need to be able to contact a human being to address issues with billing etc.

                            35 votes
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                              6 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →

                              Thank you for the feedback!

                              For any billing inquiries, please contact us via private message on our Facebook Page at https://www.facebook.com/hootsuite, or send us a tweet/dm to @Hootsuite_Help and we will be able to address your concerns privately within our help desk.

                              Thank you!

                            • Offer a direct contact. There is no way to contact someone to deal with account issues

                              There is no way to contact someone to deal with account issues. i WOULD LIKE TO BE ABLE TO ADDRESS MY BILLING INQUIRES WITH A PERSON

                              2 votes
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                                1 comment  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Change the draft method back to the old way we did it! This is clumsy, time-consuming, no improvement at all!

                                Change the draft method back to the old way we did it! This is clumsy, time-consuming, no improvement at all!

                                4 votes
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                                  0 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create Billing Email Address or Phone

                                  I spent 20 minutes looking for a billing email or phone number. It is not appropriate to ask customers to post billing issues on a forum or send a message on social media. I am not sure how anyone thought that was acceptable. Billing issues, concerns, or questions are PRIVATE.

                                  30 votes
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                                    4 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add a way to rename social networks, especially if you have two LinkedIn profiles attached

                                    Basically, if you want to post to a LinkedIn group using more than one personal profile, this will allow you to NAME the LinkedIn social network that is attached to your Hootsuite so that you can differentiate between them. Right now, I can't tell with which LinkedIn profile (mine or my coworkers') I'm posting to the LinkedIn group Page because they both have the same icons and names. It seems that the names for the social networks are pulled directly from that social network's platform. Thank you!

                                    6 votes
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                                      0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • make it possible to edit photos via hootsuite app.

                                      The official twitter app offers the possibility to edit photos/pics I want to embed in my tweet. This is a great feature. Are tjere any plans to make this possible in the hootsuite app as well?!

                                      7 votes
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                                        0 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                                      • have a way to contact billing! I cancelled my account last week and still got charged! Not having a billing contact is frustrating.

                                        I suggest you have a way to contact customer support or billing - without having to post to twitter? I cancelled my account and I"m still getting charged and have no way to ask why.

                                        5 votes
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                                          0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Allow custom thumbnails for LinkedIn

                                          We should be able to choose our own custom thumbnail for LinkedIn as well as Facebook. Anything you are working on for Facebook should also be down with LinkedIn. This is a very corporate site and we want to make sure we are showing the best images for our posts.

                                          10 votes
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                                            0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
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