Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: https://hootsuite.com/help.

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

How can we improve Hootsuite?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. New Streams Feedback

    I was surprised this morning to see I had been automatically moved to the new streams - the GUI is horrible, especially for twitter. It's so segmented - twitter is supposed to be a flowing stream, not segments. I REALLY preferred the old streams. Please allow me to switch it back.

    148 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      106 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →

      We hear you loud and clear!

      We’ve been listening to all of your ideas and feedback and will be sharing updates when we have them.

      Update The blue dot is back! All unread tweets (upon stream refresh) will now show a dot next to the timestamp. Thanks for letting us know this important to you.

      Our Support Team would like to investigate any performance or slowness issues further. Please send @Hootsuite_Help a tweet and we can help!

      Paige | Product Liaison

    • Integrate IEEE Collabratec onto the Hootsuite platform.

      IEEE Collabratec™ is an integrated online community where technology professionals can network, collaborate, and create — all in one central hub.

      43 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
      • Please make. RT procedures in streaming.

        Please make. RT procedures in streaming.

        ▶ Now
        One-click Retweet icon (Just retweets) : everyone can click, by mistake. Too easy.

        ▶ Improving

        1. When clicking the icon(retweet) , please ask.
        [ Do you want? RT ] > YES / NO choice

        2. Please hide the retweet icon(or all icon)
        : Please make an option

        24 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
        • Automatically identify, filter, and report harassement much like a spam filtering tool

          I dream of a harassment prevention tool that treats misogynistic, racist, hate-filled tweets as if they were junk mail and files them away to be dealt with... if one chooses. The ideal tool would:

          - Automatically identify tweets for "quarantine" based on obvious racist, sexist, violent, and harassing language.
          - Filter “quarantined” tweets into a separate timeline that is only accessed if the victim chooses.
          - Automatically block the offender from viewing the victim’s profile and engaging them in any way.
          - Remove "quarantined" tweets from all timelines except the offending users own timeline and profile.

          And support tools that…

          22 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Insights  ·  Flag idea as inappropriate…  ·  Admin →
          • The new mentions feature could be better

            The new mentions feature is good, would be better if you could enable or disable it.

            Best, if you could select where to search.

            Personally, I tend to mention the twitter account, even if there is a Facebook profile for a person or organization.

            39 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              10 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

              Hello everyone,

              Thank you for your feedback on our @Mentions feature.

              Over the past week, we have rolled out several minor changes to how this feature works, with an eye to improving performance and ease of use, specifically:

              - The username lookup now pays better attention to where the cursor is positioned; if a @ is inserted before a username, that username is now highlighted and searched for

              - Punctuation should be recognized and handled better. Typing “@user,” will now automatically create a pill for “@user” and not include the comma. This works for any non-alphanumeric punctuation.

              - Performance, in general, should be improved

              - For power users, use of the feature via keyboard-only interactions should be faster and more reliable.

              Please continue to leave your feedback regarding this feature, as we review it frequently. We look forward to continuing to improve @Mentions with your support.

              Thank you,

              John Hallett…

            • New Streams: Time Stamp/Absolute Timelines

              The new streams remove the ability to display absolute timelines. You've obviously got the ability to render those, since they were win the old streams. Please reinstate at least an OPTION to use absolute timelines.

              12 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
              • you should give the option to add someone else's homepage as one of my columns

                so like when you click on home, you just add the username for the person's homepage you want and then done

                15 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                • Please put back times and dates back on the tweets

                  New streams just became required and 1st thing I noticed was you removed the times/dates and replace w/ x minutes or x days ago. I'm supposed to hover over each tweet for time/date? No. And I don't want to have to calculate what the time/date was. Please put the times and dates back on the tweets.

                  13 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow a turn-off option for Twitter handle autocomplete @mentions feature.

                    For my own use here, I find the handle autocomplete feature a bit clunky and would rather be able to write / paste as plain text. It can get a little inconvenient when it comes to spaces after handles, apostrophes etc, plus I personally prefer to search via Twitter than the feature. Hopefully you'll be able to include a turn-off feature in the future. It's certainly a good feature in general, mind you.

                    13 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                    • 23 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                      • Bigger Files for Twitter Video

                        Right now, Twitter video is limited to 15MB, which means I can't use Hootsuite to post Twitter Video. We live in a video world and 15MB doesn't cut it.

                        12 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

                          Hello,

                          Today, Twitter announced official support for longer, bigger videos via their API. Previously, 15MB/30s was the maximum available but, with this change, Hootsuite should be able to support 512MB/140s videos.

                          Our development team is currently evaluating these changes, and will have an update to the product delivered in the very near future.

                          Thank you for your suggestion!

                          John Hallett
                          Sr Product Manager
                          Hootsuite Publisher

                        • show all comments on an instagram post.

                          Make is so all comments can be show for an instagram post in stream.

                          5 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Instagram  ·  Flag idea as inappropriate…  ·  Admin →
                          • Too much white space

                            Tweet size and icons for RT etc so huge now in 'streams' that I barely get 5 tweets to my screen. Why make them so big? Clean and compact is a much better UE.

                            5 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              2 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                            • Please get rid of the tagging feature on the scheduler. It is messing up my posts.

                              Just remove it. It is a buggy feature with no value and consistently tags the incorrect people. Either remove it completely or give us an option to turn it off.

                              24 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                              • Duplicating posts once scheduled

                                The issue I'm getting is that I write for 5 different social media all from Hootsuite. Usually I start with Facebook but need to adapt the same message for Twitter/Instagram/Linkedin and slightly modify content for each social media.

                                Can't there be a function where once a post has been scheduled, I can duplicate it, change the platform from say FB to Twitter and edit the content slightly to fit the twitter character limit?

                                6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                • i would really love a stream on the Instagram section that has tagged photos.

                                  i manage the social media for my company and we comment on every photo we're tagged in because it lives on our instagram profile (as opposed to pics that people comment with our handle), so we want to show engagement there.

                                  it would be great to have a stream on the Instagram section of my dashboard that has those tagged photos so i can easily like and comment on them. because not every tagged photo has one of our hashtags or our handle in the comment, so i still have to manually like/comment on them through the Instagram app.

                                  please…

                                  4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Instagram  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Favorite Hashtags and Contacts

                                    I'm disappointed that there is no way to select usernames, full names, and favorite tags as a list. Right now you need the exact username, it won't take a full name. We should be able to access our contacts list while composing, and store favorite contacts and hashtags.

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • AutoScheduler in Bulk Composer

                                        Love the bulk schedule option. I also love the AutoScheduler. Both of these features are outstanding, but I don't like having to convenience for targeting scheduling and vice versa. Please combine both of these great features.

                                        6 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Copying scheduled posts

                                          Because you don't have a feature like Edgar (https://meetedgar.com/), I frequently post edited versions of original posts over, say, a month. This requires me to open and close a bunch of windows and tinker with stuff, which isn't the best use of my time. It would be immensely appreciated if a feature were added that allowed me to simply create copy of an already scheduled post.

                                          2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 237 238
                                          • Don't see your idea?

                                          Feedback and Knowledge Base