Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. How I can use Hootsuite for my clients on with social media? Can I have several accounts? Do reports come white labelled ?

    How I can use Hootsuite for my clients on with social media? Can I have several accounts? Do reports come white labelled ?

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Allow assignments for Facebook posts, comments within the app

        Allow assignments of Facebook posts, comments, private messages within the app, similar to how it's available for Twitter.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
        • Stop making subscription cancellation such a crappy 2007 experience

          I just tried to cancel my hootsuite university subscription, couldn't be more difficult and hidden. Such an old school way of doing business ( I know as I used to work for some of these ruthless companies) and I find it completely at odds with the Hootsuite brand. Plus you lose all access as soon as you cancel, you don't even get to use your full billing cycle up which I can't recall any subscription service doing in the last few years. Come on guys, it really lets the experience of a great product down

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
          • add the ability to upload custom thumbnails to outbound links or posts

            What do i need to do to get this actually being worked on in the backend? This is a CRUCIAL part of my business and I love everything else about Hootsuite.

            I think it is rather odd that you guys blog about how custom images provide a higher CTR but this is not a feature.

            PLEASE PLEASE PLEASE let me know what I can do to make this happen!

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
            • Add images via Bulk Upload.

              This is important. It's already being done by bulkpublish.com an affiliate of buffer.com. One -click API connects the two. There's no reason to use your bulk uploader/scheduler if I have to go in and individually add an image to all of the posts. That's a waste of time, which is why I even started using Hootsuite - to save me time! I'm going to try it out with Buffer and see how it works.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
              • Share purchased apps throughout a team

                If the team admin purchases an app for a monthly fee, it should be accessible (if the admin desires) by the rest of the team. A team shouldn't have to pay multiple monthly fees for the same app.

                3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Organizations & Teams  ·  Flag idea as inappropriate…  ·  Admin →
                • allow different auto-schedules for each social media platform/accounts.

                  You might want to auto-schedule a Twitter account 6 times a day, a FB account twice a day for example - a different schedule for every account you run.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                  • Thumbnail image on twitter posts

                    When adding a post on twitter from an article, a thumbnail picture is shown (Google+ will load this with the post).
                    An option to do so with Twitter would be great. So we can select a thumbnail associated with the article to post as a picture.

                    Thank

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                    • add a Twitter notifications stream that accounts for favorites, RTs, follows, mentions etc.

                      Favs, RTs, follows, and mentions all in one stream would be great to save room for additional streams in tabs.

                      3 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Suggested Content Beta  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                          • signing in to hootsuite and then having to verify a twitter account is too much. its a waste of time making people sign 3 times just to star

                            This suggestion page is another waste of time. The I suggest you section fouls you into thinking you should write your message and then a drop down comes up after you think you're suppose to write your comment there. Poor planning and not thinking of the user experience.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Social Media Coach - How do I contact one?

                              Hello Hello!

                              Just looking to make contact with a Social Media Coach. Please let me know how I can do this.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Suggested Content Beta  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create a help desk for folks like me who need simple, not tech-speak answers.

                                  When trying to discover why I can't connect to my social media accounts, I can not find help written in such a way that I can understand what I'm supposed to do - or what it is I'm doing incorrectly.

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add Pinterest as social media

                                    Pinterest is getting big and popular so please consider adding it onto Hootesuite

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
                                    • You need to make it easier to cancel your account!

                                      I've been going from screen to screen trying to figure out how to cancel our account. Too time consuming.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Why do my images not appear when posted using my RSS feeds to Twitter?

                                        please advise hootsuite settings so that my images will now appear on twitter when posted through my rss feed

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  RSS & Atom  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Different colors for the scheduled posts on the calendar

                                          It would be amazing if we could set up different colors for the posts on the calendar depending on the social media (ex: blue for twitter, red for facebook, grey for linkedin). For now all the scheduled posts are blue. It would help a lot visually to have different colors depending on the social media and/or depending on the user. For instance my coworker and I are both working on the same company account and it would help to clearly see who has been posting what on the calendar.

                                          Thanks

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 155 156
                                          • Don't see your idea?

                                          Feedback and Knowledge Base