Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: https://hootsuite.com/help.

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Improve Hootlet

    Hello everyone,

    The Hootsuite Hootlet recently underwent some broad changes in order to align more closely with Facebook's Platform Policy, specifically section 2.3. You can find an explanation of this policy at https://developers.facebook.com/docs/apps/review/prefill

    Due to the nature and urgency behind these changes, we were forced to make some uncomfortable compromises around Hootlet’s behaviour. These changes were broadly applied to all content regardless of the ultimate network being published to as a matter of expediency, not as a design preference.

    Work is currently underway to restore much of Hootlet’s original functionality, while remaining compliant with Facebook’s Platform Policy. The teams behind…

    45 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      48 comments  ·  Flag idea as inappropriate…  ·  Admin →

      Hello everyone,

      Today we will begin rolling out the latest in our series of Hootlet improvements. The new features will begin appearing for some users at 11:30 AM PDT, and should be available to everyone by the end of the day.

      This release has the following improvements:

      - Improved graphical Link Previews

      - A Live Preview for text-only networks such as Twitter, which shows you exactly how your post will appear

      - Improved logic for preserving text you typed while switching your target networks

      - Writing a custom message will now not insert the Page Title into your Twitter posts, allowing you full control over your message

      - Pasting the link URL into the message box will prevent Hootlet from auto-inserting the link into your Twitter message, giving you full control over where the link appears in your message, allowing you to place hashtags or mentions at the end,…

    • Caption your tutorial for deaf and hard-of-hearing people.

      I tried to understand your tutorial but I'm deaf and couldn't. Please caption it. Try SpeechText Access, a Disability-Owned Business Enterprise.

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        Planned  ·  SarahSarah responded

        Hi there!
        My apologies for the frustration. We are working towards closed captioning on all tutorials, starting with the HootSuite University series.
        Stay tuned!

      • Implement a Video upload feature like the new Twitter Interface

        It would be cool to integrate a video upload feature to share videos...

        99 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          11 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • add keyboard shortcuts to every action in every version of HootSuite, especially the Web

          It would also be nice to be able to edit them in case there's a conflict and to be able to switch them off (this should apply to every enhancement). At the least give me post, schedule, choose network and navigate the current column. Mousing just isn't an efficient mechanism when you mostly type or read.

          92 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            15 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
            Planned  ·  Chris from HootSuiteChris from HootSuite responded

            Since this feature request was created, we’ve added some keyboard shortcuts, such as “Shift + Enter” to send.

            We continue to consider more ways to enhance HootSuite with keyboard shortcuts.

          • do not tie analytic reports to point system, it makes me want to switch to another service provider

            Please do not tie analytic reports to point system, it makes me want to switch to another service provider. I have many clients that will want analytic reports and if I must pay extra for each of these. The extra costs will hurt my company's ability to report back with analytic reports to each of our clients.

            16 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
              Planned  ·  Vladimir OaneVladimir Oane responded

              Hi Jacob,

              We hear you load and clear. We are planning a new and improved system. We will have news for you pretty soon.

            • Add "near:" search operator

              Twitter now supports the search operator "near:", followed by the name of a place, e.g. near:"Brisbane, Australia". There are other sites now offering this functionality under a "local search" banner (see monitter) and that's a super useful targeting tool for small business.

              Please add support for this operator and allow geo search.

              Thank you,
              Gal

              40 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                Planned  ·  Chris from HootSuiteChris from HootSuite responded

                Currently, you can do geocode specific searches. For example: “geocode:49.2846165,-123.0954835,25km”

                We do not yet offer functionality for the “near:” operator. However, this is on our road map.

              • allow users to share tabs between teams (including subsequent columns)

                allow users to share tabs between teams (including subsequent columns). You should also be able to assign a column to a tab.

                109 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  Planned  ·  18 comments  ·  Organizations & Teams  ·  Flag idea as inappropriate…  ·  Admin →
                • Removal of "via" from a Tweet detail

                  Hi can I suggest that the name of the app used in Tweeting be removed from the Tweet details? Only the time and the date will be left! It;ll help make Twitter more comfortable place to post with! It's so discriminating seeing that my friend uses "Twitter for iPhone" to Tweet me while I'm using "Mobile Web" to reply to him/her. I'm doing this suggestion to make HootSuite not just comfortable with my part but also to make it more consistent to use compare to other apps!
                  Thanks! I hope you'll put a consideration on my idea!

                  Sincerely,
                  Francis Park

                  4 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    Planned  ·  SarahSarah responded

                    Hi there!

                    This only shows in Twitter clients at this time, Twitter natively has removed it. In a future API change, this will also be removed from Twitter apps. We’ll update this thread when this change occurs. Thanks for your feedback!

                    Sarah | @HootSuite_Help | HootSuite Help Desk – http://ow.ly/dBnBz

                  • create a hashtag recommendation tool based on entered text or often used hastags

                    Either like the @[suggestion] feature, or a new feature that utilizes entered text or frequently used hashtags, the user will see recommended hashtags to add to post to help us maximize our use of the feature.

                    254 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      24 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
                      Planned  ·  Chris from HootSuiteChris from HootSuite responded

                      On certain mobile apps, there’s an auto-complete feature for hashtags. We’re exploring way to also include this for the web app.

                    • Automatic Translation of non-english tweets

                      There are many non-english tweets in some of my streams. I would like them to be automatically translated to English. Should be a preference that says what language you want them to be translated to.

                      69 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        14 comments  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
                        Planned  ·  Dave HootSuiteDave HootSuite responded

                        Added translation to the iPhone app as a starter. You can translate to/from 50+ languages and automatically translate to your default.

                      • Support Arabic in Bulk scheduling.

                        Now I have to manually delete 240 scheduled tweets. :/ Thanks god I was just trying the 7-days.

                        6 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          Planned  ·  SarahSarah responded

                          This has been escalated to our development team, and we will be looking at ways to improve character support in the future.
                          Thank you for your feedback!

                        • Be able to track clicks for all social networks. Currently you can only track clicks through twitter

                          Will allow us to see best performing social networks. And also allow us to see what content performs the best with each network, so we can tweak our messaging.

                          11 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 71 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              11 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                            • Have a chat line where we can get decent support turnaround!

                              Have a chat line where we can get decent support turnaround!

                              9 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                Planned  ·  SarahSarah responded

                                We are currently in the process of beta testing chat support for HootSuite Pro users. As our resources increase we will look at fully rolling this out in the near future. Thank you for your feedback and your patience as we continue to grow.

                              • Confirm to send an update with 'Select all'

                                Sometimes I click by mistake 'Select all' and send an update, so it's very hard to do it by mistake and delete in all your social networks...

                                6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                  Planned  ·  Chris from HootSuiteChris from HootSuite responded

                                  There’s currently a secure profile feature for individual social network profiles. This feature is exclusive to users on an Enterprise plan.

                                • 3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    Planned  ·  Chris from HootSuiteChris from HootSuite responded

                                    Currently, this already happens within Facebook. We’ll look at extending this feature with other social networks too.

                                  • add global filters for keyword, application, or user

                                    It would be wonderful if, as is with some other clients, I could filter out tweets from specific users, filter out mentions of specific users or applications (like paper.li, for example) or by keyword.

                                    33 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                      Planned  ·  Chris from HootSuiteChris from HootSuite responded

                                      HootSuite now has filters based on keyword and Klout score. This feature is currently exclusive to users on a Pro plan.

                                      Filters based on application and user is also something worth considering.

                                    • Allow users to override the dashboard browser auto-detect

                                      Most web sites which auto-detect the device/browser in use allow the user to choose to use the full web site or a mobile/limited site. HootSuite does not offer such an option for Android Honeycomb/tablet (Xoom) users, and forces them to download and use the sub-par HootSuite Android app. The same restriction is not made on an iPad / iOS, where Safari can be used for the HS Dashboard.

                                      17 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow viewing of timelines of private profiles of people you follow

                                        Hootsuite is the ONLY Twitter app I have in which I can't view the timelines of the people I follow if their profile is set to private. Even though their profile is private, I am STILL supposed to be able to view their timeline because I am actually following them. Hootsuite is the only Twitter app that doesn't allow you to view private timelines of the people you follow. That really sucks. This needs to be fixed immediately.

                                        14 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          4 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                          Planned  ·  SarahSarah responded

                                          If you follow a protected twitter account, their tweets will show up in your Home Feed. At this time, timelines from the profile pop-up are pulled through a public search and are unable to pull private users tweets.

                                          We’ll look at changing this functionality soon! Thanks for your feedback.

                                        • Hootlet should compose tweet from text selection on page

                                          I would like the option to select text on a webpage, which the hootlet would then grab and use as the text in the tweet instead of using the page title. The URL should then be added at the end. This is done by bit.ly's bookmarklet.

                                          15 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                            Planned  ·  Chris from HootSuiteChris from HootSuite responded

                                            This is currently possible with Hootlet for Chrome. We’re considering adding this feature for Firefox users as well.

                                          ← Previous 1 3
                                          • Don't see your idea?

                                          Feedback and Knowledge Base