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Hootsuite.com - Web Dashboard

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  1. Multiple photos to a single Facebook post

    Facebook now allows you to post multiple photos to a single post (without using photo albums). It'd be very beneficial if Hootsuite allowed for this as well. I tried upload multiple photos to a single post (using Hootsuite) and only one showed up whereas the other only showed as an ow.ly link. This is useful for showing one product at various angles or in different colors. Thanks.

    156 votes
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      25 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

      Hello, and thank you for your feedback!

      We’re happy to confirm that the ability to upload multiple images to Facebook posts is currently on our roadmap and under review by our developers. While we do not have an estimated time of release at this moment, we hope to launch this feature for future updates to the Hootsuite platform.

      Thank you for using Hootsuite!
      Travis | @Hootsuite_Help

    • Removal of "via" from a Tweet detail

      Hi can I suggest that the name of the app used in Tweeting be removed from the Tweet details? Only the time and the date will be left! It;ll help make Twitter more comfortable place to post with! It's so discriminating seeing that my friend uses "Twitter for iPhone" to Tweet me while I'm using "Mobile Web" to reply to him/her. I'm doing this suggestion to make HootSuite not just comfortable with my part but also to make it more consistent to use compare to other apps!
      Thanks! I hope you'll put a consideration on my idea!

      Sincerely,
      Francis Park

      2 votes
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        planned  ·  SarahSarah responded

        Hi there!

        This only shows in Twitter clients at this time, Twitter natively has removed it. In a future API change, this will also be removed from Twitter apps. We’ll update this thread when this change occurs. Thanks for your feedback!

        Sarah | @HootSuite_Help | HootSuite Help Desk – http://ow.ly/dBnBz

      • Implement a Video upload feature like the new Twitter Interface

        It would be cool to integrate a video upload feature to share videos...

        39 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • create a hashtag recommendation tool based on entered text or often used hastags

          Either like the @[suggestion] feature, or a new feature that utilizes entered text or frequently used hashtags, the user will see recommended hashtags to add to post to help us maximize our use of the feature.

          241 votes
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            19 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
            planned  ·  Chris from HootSuiteChris from HootSuite responded

            On certain mobile apps, there’s an auto-complete feature for hashtags. We’re exploring way to also include this for the web app.

          • Add "near:" search operator

            Twitter now supports the search operator "near:", followed by the name of a place, e.g. near:"Brisbane, Australia". There are other sites now offering this functionality under a "local search" banner (see monitter) and that's a super useful targeting tool for small business.

            Please add support for this operator and allow geo search.

            Thank you,
            Gal

            37 votes
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              6 comments  ·  Flag idea as inappropriate…  ·  Admin →
              planned  ·  Chris from HootSuiteChris from HootSuite responded

              Currently, you can do geocode specific searches. For example: “geocode:49.2846165,-123.0954835,25km”

              We do not yet offer functionality for the “near:” operator. However, this is on our road map.

            • Allow users to override the dashboard browser auto-detect

              Most web sites which auto-detect the device/browser in use allow the user to choose to use the full web site or a mobile/limited site. HootSuite does not offer such an option for Android Honeycomb/tablet (Xoom) users, and forces them to download and use the sub-par HootSuite Android app. The same restriction is not made on an iPad / iOS, where Safari can be used for the HS Dashboard.

              17 votes
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                5 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • HS Notification for LinkedIn token expiration could be less subtle

                I've noticed that, when the LinkedIn token expires in HS and needs updated, the only way a HS user is notified is by going to whatever sort LinkedIn stream they have set up. This means that any LI posts they've scheduled through HS won't post to LI until they notice it by navigating to the pane.

                This can be frustrating if you don't view that pane for even a few hours, as posts you thought would run do not.

                Could you put in some kind of usability fix to provide a less subtle notification? It could be a dialog that…

                3 votes
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                  1 comment  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                • add keyboard shortcuts to every action in every version of HootSuite, especially the Web

                  It would also be nice to be able to edit them in case there's a conflict and to be able to switch them off (this should apply to every enhancement). At the least give me post, schedule, choose network and navigate the current column. Mousing just isn't an efficient mechanism when you mostly type or read.

                  81 votes
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                    14 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    planned  ·  Chris from HootSuiteChris from HootSuite responded

                    Since this feature request was created, we’ve added some keyboard shortcuts, such as “Shift + Enter” to send.

                    We continue to consider more ways to enhance HootSuite with keyboard shortcuts.

                  • do not tie analytic reports to point system, it makes me want to switch to another service provider

                    Please do not tie analytic reports to point system, it makes me want to switch to another service provider. I have many clients that will want analytic reports and if I must pay extra for each of these. The extra costs will hurt my company's ability to report back with analytic reports to each of our clients.

                    4 votes
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                      0 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add last four of credit card to billing receipts.

                      My company won't reimburse for receipts because you don't include last four of credit card, which is a pretty standard practice.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Caption your tutorial for deaf and hard-of-hearing people.

                        I tried to understand your tutorial but I'm deaf and couldn't. Please caption it. Try SpeechText Access, a Disability-Owned Business Enterprise.

                        1 vote
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                          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          planned  ·  SarahSarah responded

                          Hi there!
                          My apologies for the frustration. We are working towards closed captioning on all tutorials, starting with the HootSuite University series.
                          Stay tuned!

                        • Support Arabic in Bulk scheduling.

                          Now I have to manually delete 240 scheduled tweets. :/ Thanks god I was just trying the 7-days.

                          3 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            planned  ·  SarahSarah responded

                            This has been escalated to our development team, and we will be looking at ways to improve character support in the future.
                            Thank you for your feedback!

                          • 4 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              planned  ·  SarahSarah responded

                              We’re currently looking at ways to improve the bulk scheduler for other languages. Thanks for your feedback!

                            • SSL 3 Vulnerability

                              When are you going to address the SSL 3 Vulnerability? According to Qualys SSL Lab Test, you have yet to do so.

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi There,

                                Currently we are testing and investigating a number of updates for SSLv3 that will cause minimal impact for users on older browsers. We will be addressing this issue in the coming weeks according to industry best practice.

                                Thanks again for the question,

                                Jake.

                              • Improve Timezone Selection

                                You should remove the TimeZone selector, or make it easier to use (at least guess my time zone based on where I'm coming from). I don't even seem my time zone in the list (UTC-07:00) Mountain Time (US & Canada)!

                                1 vote
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  planned  ·  SarahSarah responded

                                  Hi there! We’re currently working on streamlining our timezone selector…we know it’s a little crazy! Were you able to select the best timezone for you?
                                  Sincerely,
                                  Sarah @HootSuite_Help – http://hootsuite.com/help

                                • allow an on/off feature for the (currently forced) behavior of refresh when you post a tweet.

                                  Recently you implemented a 'feature' that causes the screen to be refreshed when you post a tweet. When working backwards over past tweets or updates it is annoying to have the display refresh, and cause you to loose your place, just because you've posted an update.. Refresh is configurable and one option is 'manual only'. Where this is true, why can this not also be true (or remain true - as it used to be this way) when posting updates?

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    planned  ·  SarahSarah responded

                                    Thanks for the feedback! We’ve added it to our dev queue to get this resolved in the near future, and I’ll update this topic when we’ve done so.

                                  • Add support for mixi Japanese social network to smartphone app (iOS, Android)

                                    We can use mixi on the Web version but can't use it by smartphone app now. Please can this be implemented.

                                    12 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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