Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. I need a fast preview in publisher who includes attachments like photos or videos

    I need a fast preview in publisher who includes attachments like photos or videos

    26 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Ow.ly photos need to show inline image previews when browsing timeline

      Twitter recently added a new feature where people can see a full inline image preview of photos if you attach a photo URL in your tweet. This doesn't work with Hootsuite Ow.ly images and needs to be fixed ASAP.

      26 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • I'd like to set up streams based on a keyword and then filter results by location (UK, London, etc))

        I'd like to set up streams based on a keyword and then filter results by location (UK, London, etc))

        25 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          started  ·  Chris from HootSuiteChris from HootSuite responded

          This is currently possible using geocode arguments, but not yet possible with the “near:” argument. We’ll look into this as a possible in the future.

        • Move Draft Templates back to the Compose Message Box

          Sorry guys, but this may cause me to delete my account. It was nice to have "templates" that you could just access via a pull down menu, add the right feeds/pages/groups that you wanted it to go to and hit send.... Now you have this "drafts" section that takes you away from the feeds tabs/pages and a pop up window for editing.... This is NOT an improvement IMO..... Sorry, just wanted to throw my 2 cents in because it takes away alot of why I was using Hootsuite....a streamlined way to post to FB groups with as few clicks as…

          25 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • 25 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
            • I would love to see a poll/or question feature added to hootsuite

              This might already be an option but I didn't have time to scroll through the thousands of suggestions. Would like to be able to schedule ahead of time a trivia poll (such as already available on fb apps).

              25 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • add ability to search sent and pending tweets

                please add the "filter by" option that's available for the home, mention and DM streams to the streams of sent and pending tweets. i'd like to be able to search those as well. thanks

                25 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Expand/Collapse Compose Message Box On-Click

                  I often find that the profile picker will appear when I don't want it to. Usually I'll move the mouse up to the compose window and click, then (unintentionally) move the mouse over to the right. When I start typing, the text goes into the profile picker and not the compose box. This is very frustrating.

                  The profile picker has a dropdown icon next to it, indicating that it will respond to a click, not a hover. I would recommend that the behavior either be adjusted to respond to click and not hover, or provide a configuration option that lets…

                  25 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    6 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

                    Hi there! Thank you all for your feedback.

                    This is a fantastic suggestion, and our developers are continuing to review this idea for possible implementation to future updates to the Hootsuite web dashboard.

                    In the meantime, we’ve recently made some great updates to the compose message box and profile picker. To learn more about these Hootsuite features, please head to https://help.hootsuite.com/entries/21774775-Tips-Tricks-The-Social-Profile-Picker.

                    Thank you all for using Hootsuite!
                    Travis | @Hootsuite_Help

                  • Alter the ‘assign to’ function so that you can assign a whole conversation, not just a tweet.

                    Hi there, we joined hootsuite partly because of the ability to assign from one team member to another (and we're loving it overall by the way).

                    However we would really appreciate a function that allows you to assign a conversation, rather than just a tweet.

                    We're finding it very difficult for the assignee to followup and provide any detailed response when an issue may arise over a few tweets.

                    e.g:
                    Customer: There is an issue with my train.
                    Us: Could you tell us which one?
                    Customer: It was the one leaving this station at 6:30am.

                    The problem is at the…

                    25 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create an Easy Way to Add Unique Google Analytics Parameters for Each Social Network

                      I would like to track traffic from each social network in Google Analytics easier than how we can do this now. Currently, you need to create a preset for each social network, compose a message for each network individually (because you will need to add a different preset to each message), Click Advanced, Select the Preset for that network listed under 'Add custom URL parameters' and then post. Then you need to do this all over for the next social network post.

                      I would suggest that we create a preset for each network and link it to that network during…

                      25 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 24 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          3 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                        • the ability to update the Facebook Cover Photo

                          I update all of my brands Cover Photo at least every week. Being able to schedule this would be very helpful!

                          24 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            5 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                          • show the image in the scheduled posts like in wall post, with a accessible preview in one click

                            This way would be better and faster to review the scheduled posts with images

                            24 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                            • Automatically notify when an account is no longer linked

                              Currently, when a social media account requires a 'relogin' it get's disconnected from Hootsuite and no one is notified. While Hootsuite shows a red exclamation mark that it is no longer connected, the account holder is not notified.

                              Since Hootsuite indicates that it isn't connected and changes the icon, it could be simple to trigger an alert as well.

                              Otherwise, there is no way for a customer to know when a schedule update is not being sent over something out of their control.

                              Thanks.

                              24 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • Split long tweets into multiple tweets automatically

                                While typing my thoughts and if some of the thoughts extend, I'd like to have hootsuite just cut it out into a new tweet rather than limit the tweet.... me tweeting... and than having to type the later half on a new tweet. Why can't it just happen as I write?

                                24 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • add a feature to highlight a facebook post when scheduling

                                  photos show up nice and large when you "highlight" them. It would be nice to be able to set that when scheduling.

                                  24 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    under review  ·  SarahSarah responded

                                    This is a great idea! We’ll look at the possibility with implementing this in the future under Facebook’s API.

                                  • Show mention/DM status ( replied, unread, assigned ... )

                                    Some emails clients like thunderbird add an small icon when an email has been replied or forwarded. To keep tracking of tweets, mentions, DMs or Facebook comments it would be nice to have this kind of icons in each tweet. In this way, we can see if a mention or DM to us has been answered to avoid forgeting to do it.

                                    23 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • enable multiple direct message delete; ie "delete selected messages" feature.

                                      Cleaning out the direct message inbox either with Twitter or though clients like HootSuite is a nightmare having to do it one message at a time. The ability to select multiple messages (even a "select all" capability) then delete those selected would be a huge plus.

                                      23 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  Nicole WinstoneNicole Winstone responded

                                        Thanks for the great suggestion! I can see how this would be useful, we’ll look into the possibility of adding this feature in the future.

                                      • Add Native Support for Posting to Pinterest

                                        Rather than make us pay an additional $60 a year to someone else for an ad-on, I'd like to see Hootsuite add internal support for posting to Pinterest, just like I can to Google +, Twitter, FB, etc.

                                        23 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • schedule bulk messages by using calender function

                                          I would like to be able to use the calender scheduler to schedule smaller bulk posts by just clicking on what days it should be posted.

                                          23 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base