Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: https://hootsuite.com/help.

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Expand/Collapse Compose Message Box On-Click

    I often find that the profile picker will appear when I don't want it to. Usually I'll move the mouse up to the compose window and click, then (unintentionally) move the mouse over to the right. When I start typing, the text goes into the profile picker and not the compose box. This is very frustrating.

    The profile picker has a dropdown icon next to it, indicating that it will respond to a click, not a hover. I would recommend that the behavior either be adjusted to respond to click and not hover, or provide a configuration option that lets…

    25 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      6 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

      Hi there! Thank you all for your feedback.

      This is a fantastic suggestion, and our developers are continuing to review this idea for possible implementation to future updates to the Hootsuite web dashboard.

      In the meantime, we’ve recently made some great updates to the compose message box and profile picker. To learn more about these Hootsuite features, please head to https://help.hootsuite.com/entries/21774775-Tips-Tricks-The-Social-Profile-Picker.

      Thank you all for using Hootsuite!
      Travis | @Hootsuite_Help

    • Let us see complete list of people who "liked" Facebook page

      The Facebook help community is FILLED with people wanting this! Viewers, please help by voting this...

      ...I have several people who "liked" my page because I used a service to generate likes... but these people are irrelevant to my page, which makes less relevant people see my posts... I want to take them off my likes, but Facebook lets us only see a few people.

      PLEASE create the solution!

      25 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Create an Easy Way to Add Unique Google Analytics Parameters for Each Social Network

        I would like to track traffic from each social network in Google Analytics easier than how we can do this now. Currently, you need to create a preset for each social network, compose a message for each network individually (because you will need to add a different preset to each message), Click Advanced, Select the Preset for that network listed under 'Add custom URL parameters' and then post. Then you need to do this all over for the next social network post.

        I would suggest that we create a preset for each network and link it to that network during…

        25 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 24 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            3 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
          • the ability to update the Facebook Cover Photo

            I update all of my brands Cover Photo at least every week. Being able to schedule this would be very helpful!

            24 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              5 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
            • 24 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
              • 24 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                • add Twitter response time analytics

                  Create a tool where you can measure the response time of your tweets. E.g. it would measure how long it takes you to respond to someone who has mentioned you. It would be a great method of measuring customer service and increasing engagement in an online community.

                  24 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    under review  ·  SarahSarah responded

                    Thanks for the feedback! We’ll look at adding this analytic report in the future.

                  • Split long tweets into multiple tweets automatically

                    While typing my thoughts and if some of the thoughts extend, I'd like to have hootsuite just cut it out into a new tweet rather than limit the tweet.... me tweeting... and than having to type the later half on a new tweet. Why can't it just happen as I write?

                    24 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Increase maximum number of scheduled posts from 350 to 700(?), 1000(?)

                      When going on holiday, I find 350 scheduled posts to be insufficient as I look after the accounts of several clients.

                      Could HS look into increasing this limit? I understand there are storage implications but relatively few users would approach the limit & it would give much needed flexibility to a great professional tool.

                      24 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • add a feature to highlight a facebook post when scheduling

                        photos show up nice and large when you "highlight" them. It would be nice to be able to set that when scheduling.

                        24 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          under review  ·  SarahSarah responded

                          This is a great idea! We’ll look at the possibility with implementing this in the future under Facebook’s API.

                        • Be able to delete sent messages from the DM Outbox (not just the Inbox)

                          Add an option to delete previously sent DMs from your outbox. This already works for the DM inbox, so why not for the outbox too?

                          24 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Show mention/DM status ( replied, unread, assigned ... )

                            Some emails clients like thunderbird add an small icon when an email has been replied or forwarded. To keep tracking of tweets, mentions, DMs or Facebook comments it would be nice to have this kind of icons in each tweet. In this way, we can see if a mention or DM to us has been answered to avoid forgeting to do it.

                            23 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • enable multiple direct message delete; ie "delete selected messages" feature.

                              Cleaning out the direct message inbox either with Twitter or though clients like HootSuite is a nightmare having to do it one message at a time. The ability to select multiple messages (even a "select all" capability) then delete those selected would be a huge plus.

                              23 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                under review  ·  Nicole WinstoneNicole Winstone responded

                                Thanks for the great suggestion! I can see how this would be useful, we’ll look into the possibility of adding this feature in the future.

                              • Allow custom thumbnails for LinkedIn

                                We should be able to choose our own custom thumbnail for LinkedIn as well as Facebook. Anything you are working on for Facebook should also be down with LinkedIn. This is a very corporate site and we want to make sure we are showing the best images for our posts.

                                23 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                • schedule bulk messages by using calender function

                                  I would like to be able to use the calender scheduler to schedule smaller bulk posts by just clicking on what days it should be posted.

                                  23 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 5000 Characters are now allowed on Facebook Wall Posts. Update Hootsuite to Allow the Same

                                    Facebook now allows 5k characters in a wall post. Hootsuite still only allows 420 characters to be published to your wall on Facebook, which was the old limit. Update Hootsuite please so we can publish 5k characters! Thanks! :)

                                    22 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      8 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Remove hashtags from Facebook posts

                                      I think Hootsuite should be able to automatically (or have the option to) remove hashtags from Facebook posts because they're unnecessary. At the moment I have to post to Twitter and Google+ at the same time, then post to Facebook separately removing the hashtags.

                                      22 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                        under review  ·  SarahSarah responded

                                        Thanks for submitting this idea. We are always looking for ways to improve cross-network postings.

                                      • Re-enable staying logged in for a week

                                        Recently, you removed the "keep me logged in" tick box in the login screen. Everytime you restart the browser, we are forced to click log in and type username and password. Very annoying.

                                        Before, we only had to do that once a week. Much better.

                                        22 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • invoice billing to pay for hoot suite pro rather than credit card or paypal

                                          pleasecan we have an option to pay for hoot suite by invoices rather than a credit or debit card as we need to use this for the company and dont have one.

                                          Thanks

                                          22 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base