Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the HootSuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: http://help.hootsuite.com/entries/23227031-Contact

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Create an Easy Way to Add Unique Google Analytics Parameters for Each Social Network

    I would like to track traffic from each social network in Google Analytics easier than how we can do this now. Currently, you need to create a preset for each social network, compose a message for each network individually (because you will need to add a different preset to each message), Click Advanced, Select the Preset for that network listed under 'Add custom URL parameters' and then post. Then you need to do this all over for the next social network post.

    I would suggest that we create a preset for each network and link it to that network during…

    22 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • error messages

      I suggest you change the error messages box somewhere else, it bothers when I´m trying to fix/resend my message. I suggest you send it to the middle of the screen.

      21 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        6 comments  ·  Flag idea as inappropriate…  ·  Admin →

        We’re always reviewing how to best display error messages. But, no matter what, we want to make sure users see the errors. Hence the current placement.

        Regardless, if there’s a better way to display them, we’re all ears.

      • Option HIDE on streams

        Hi. I have good idea and i want to offer that. How about option on hootsuite streems on fan pages ' hide post '?With this option our fan page can work easier and this will be comfortable !I am sure, this option is good not only for me.. and for others people too. I will waiting for positive answer about my request.

        21 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
        • 21 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Make it possible to promote posts within HootSuite

            Please make it possible to promote posts within Hootsuite.
            What is the point of using Hootsuite if I have to keep logging onto my Facebook to promote the posts everytime they are scheduled..

            21 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Ability to schedule foursquare check-ins

              My company has a foursquare brand page that we use to publish the location of events and connect with our followers. We also use HootSuite for most our social media interaction.

              Being able to schedule our brand's foursquare check-ins would be awesome. TweetDeck currently has this option, but I'd like to see if become part of HootSuite.

              21 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                3 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
              • You provide a 800 number or an email address so your customers can contact you

                I'm so tired of having to tweet and wait for somebody to contact me. Give us a chat feature, number to call or an email address at the very least so we can contact somebody with billing or technical issues.

                21 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Accounts & Billing  ·  Flag idea as inappropriate…  ·  Admin →
                • invoice billing to pay for hoot suite pro rather than credit card or paypal

                  pleasecan we have an option to pay for hoot suite by invoices rather than a credit or debit card as we need to use this for the company and dont have one.

                  Thanks

                  21 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Integrate True (Advanced) Boolean Logic for Searches

                    I believe it would be extremely useful to be able to use advanced Boolean logic in search queries. Currently, if I add too many phrases I either get an error or it says "no results" for phrases that individually DO return results.

                    For example, I work for a public safety company that monitors incidents around the world. I would be interested in getting results for a query that would optimally look like this: ("New York" OR "New Jersey" OR "Washington DC") AND ("Bomb Threat" OR "Active Shooter" OR "Is Shooting")

                    However, with the current limitations of the search system, I'm…

                    21 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create and schedule facebook answers

                      I wish I could have that option for the management of my pages on facebook

                      21 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        3 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add the Apply parameters button in the Advance section of the Add URL section of the Compose screen to the top of the parameter list as well

                        In the compose quick screen, in the Advanced section of the Add URL. Add the Apply Parameters button to the top of the Parameter list as well as the bottom. If you have a decent list of parameters in a preset, it would good to have th apply button at the top so you don't have to scroll down but can just hit apply and move on. Perhaps even an Apply and Shrink (in one button) would be nice as well.

                        21 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          under review  ·  0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                        • Auto-schedule more than 5 social networks.

                          Allow AutoSchedule to work with more than 5 social networks at one time.

                          21 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            6 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to delete sent messages from the DM Outbox (not just the Inbox)

                            Add an option to delete previously sent DMs from your outbox. This already works for the DM inbox, so why not for the outbox too?

                            21 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • 21 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • We desperately need a way to include Instagram Analytics on our reports in hootsuite!!!

                                Even if its just the basics. Followers, photo likes, most engaging photos. Instagram would be an amazing addition for Analytics reports.

                                20 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Post photos / pictures rather than links when using mobile app

                                  I use this app on the go everyday but it's getting on my nerves that I have to go to desktop version to schedule pictures. I need images to show on Facebook and Google+ when I use the mobile app on my iPhone and iPad, not a link. Thank you!

                                  20 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • provide a report on who unfollows

                                    I'd like to be able to see who stopped following us.

                                    20 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow customizable embeddable column width

                                      Having a minimum width of 300 px makes it impossible to use as a widget on blogs. Allow us to customize the width so it can be used in a variety of ways.

                                      20 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow us to leave "favorites" as primary tweet selection

                                        I'm confused about why it is that you have the "favorites" selection, but I have to select "favorites" every single time I go to tweet. What's the point? I thought Hootsuite was supposed to make Twitter faster. 900 clicks doesn't do that.

                                        20 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          We’ll examine the use case scenario for adding the Favorite button to the main button selection instead of the drop down menu.

                                        • 5000 Characters are now allowed on Facebook Wall Posts. Update Hootsuite to Allow the Same

                                          Facebook now allows 5k characters in a wall post. Hootsuite still only allows 420 characters to be published to your wall on Facebook, which was the old limit. Update Hootsuite please so we can publish 5k characters! Thanks! :)

                                          19 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            8 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base