Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: https://hootsuite.com/help.

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

How can we improve Hootsuite?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. first and foremost, my pictures aren't showing up on Twitter through owl.ly! they just post as links. secondly, let me tag on FB!

    first and foremost, my pictures aren't showing up on Twitter through owl.ly! they just post as links. this is a HUGE problem. secondly, let me tag on FB!

    4 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      3 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
    • 4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
      • In the scheduled posts, show a thumbnail of the photo that will be posted

        In the scheduled posts, show a thumbnail of the photo that will be posted. A) this will confirm that a photo is attached and B) it will be faster to search through and find specific posts for editing

        4 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
        • Restore ability to post without link from bookmarklet

          Before a recent update, it was possible to post a message *without* a link by using the Hootsuite bookmarklet in the browser and deleting the link.

          This is no longer possible. (see http://i.imgur.com/B0rIfYR.jpg)

          Please restore the ability to completely delete the link so we can post a message-only update without visiting the dashboard. This regression has markedly reduced Hootsuite's usefulness and left me looking for alternatives.

          4 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Compose Message Box & Ow.ly  ·  Flag idea as inappropriate…  ·  Admin →
          • 4 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Facebook Promoted Posts  ·  Flag idea as inappropriate…  ·  Admin →
            • Empty message with Facebook link attachment

              Granted, you can't send an "empty" message. But updates with link attachment are not "empty", so please support the ability to post a link without any message in the box

              4 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
              • RSS truncation elipses

                When our RSS feed posts go to Facebook, they truncate at around 160 characters. It would be nicer looking if the truncation didn't happen in the middle of a word. It would be even better if the truncation added elipses to indicate there is more to the message by clicking on the accompanying link.

                Without the elipses and proper truncation, the RSS feed auto-posting feature is rather useless for users who are pre-scheduling blog content and directing Hootsuite to post that content to FB when it goes live on the feed. To make the content look better in FB we…

                4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                  Under Review  ·  SarahSarah responded

                  Thanks for this feedback. We’re always looking for ways to improve RSS feed posting and we’ll look into this in the future.

                • bring back the old search bar that we can type search terms in quickly.

                  The extra step of clicking on the button for it to appear is very inconvenient, and it blocks the "More" tab.

                  4 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    Under Review  ·  SarahSarah responded

                    Thanks for the feedback! We’ll consider this for the future.

                  • Edit link preview for Facebook regardless of Google+ restriction

                    Recently the ability to edit the link preview changed because you cannot edit the Google+ link preview section. So you must make your Facebook post separately if you wish to edit the link preview and post to Google+ as well. Even if you edit the scheduled Facebook post details afterwards, you can't edit the link preview.

                    Either allow us to edit the preview regardless of Google+'s restriction (and just provide the preview on FB) or allow us to edit the preview in the separate edit page for a scheduled post.

                    Just because Google+ doesn't allow us to edit the previews…

                    4 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      Under Review  ·  SarahSarah responded

                      Great feedback, thank you! I’ll forward this to our Product team.

                    • Instagram stream that shows when our @handle is used like a mention, the same way we can stream Twitter mentions.

                      It's easy to add Instagram streams for hashtags and even location posts, however, it would be great to have the option to add a stream that shows when a @handle is being used in someones post like a "mention." Currently, handle mentions can be used on Twitter dashboard, but not for Instagram.

                      4 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Instagram  ·  Flag idea as inappropriate…  ·  Admin →
                      • LA VERSION PRO DEJA PUBLICAR EN MULTIPLES GRUPOS DE FACEBOOK SIN SER ADMINISTRADOR DEL GRUPO?

                        Yo quiero comprar hootsuite pro pero es posible en su versión pro publicar en diferentes grupos de facebook a la vez sin ser administrador ? y cual es el limite de grupos ? y aunque tengan configuración api de privacidad el grupo?

                        4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                        • Sort Events by Event Dates

                          The Events Stream for Facebook does not seem to sort the events by the date of the event and then separate those that have been answered from those that are answered.

                          4 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            1 comment  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                          • Campaign Tags

                            Be able to tag individual posts with a campaign so that when looking at a calendar, or what you've scheduled, you're able to segment by campaign.

                            4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
                            • add feature to stream activities of the following

                              Facility to stream the activities of the following and followers in hootsuite window. This is a new feature in Twitter.

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                2 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                              • Customizing auto schedule for different accounts

                                I would like to set up a custom auto schedule cadence for all the accounts I have in Hootsuite. I.e. this twitter account can have five messages a day, but this LinkedIn account only three posts a week.

                                Also- auto schedule should be worked into the batch upload for optimization.

                                4 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • 4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    1 comment  ·  RSS & Atom  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Please add the Hootlet into the Safari Browser, the same way it is used in Chrome, thank you.

                                    Please add the Hootlet extension into Safari, the same way it is installed in Chrome.

                                    4 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      2 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Highlight retweets in my stream

                                      Highlight tweets in my stream that have been retweeted by myself or others in my team - similar to team members who have replied to tweets.

                                      4 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        SarahSarah responded

                                        This is a great idea to streamline team collaboration! We’ll look at adding this in the future.

                                      • Fix notifications blocked followers' mentions

                                        Hello, my blocked followers keep sending spam mentions at .0002 seconds per account x 10 accounts and with 10 different tweets at a time, and HOOTSUITE keeps telling me about them, even though they're blocked.

                                        What can I do about this? I've deleted, re-synched, about to uninstall.

                                        4 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Streams & Assignments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ability to add a start date for suggested content

                                          I think it is best to explain it with an example:

                                          - I used suggested content for my LinkedIn account for the entire month of July

                                          - Later, I decided to use suggested content for both of my LinkedIn
                                          AND Facebook account, and the suggestion began on August 1

                                          I think because I already "used up" the suggestion in July for LinkedIn, if I use LinkedIn plus any other account(s), the suggestion will begin on August 1.

                                          It would be great if I could set a start date for the suggested content to start, so that if I wish to…

                                          4 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Suggested Content Beta  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base