Feedback Forum

Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

For any questions or support requests, please contact our Help Desk: https://hootsuite.com/help.

To ask a question of the community, visit our Community Support Forum at http://hootsuite.com/forum

How can we improve Hootsuite?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Distinguish title and body for Blogs

    When posting to Wordpress there is no way to set the title of the post. I suggest using the first line for the title and the rest for the body.

    41 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      4 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • goo.gl integration

      Support goo.gl as a URL shorter and tracking option. It also offers statistics and is frequently used by posters.

      40 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        4 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Add "near:" search operator

        Twitter now supports the search operator "near:", followed by the name of a place, e.g. near:"Brisbane, Australia". There are other sites now offering this functionality under a "local search" banner (see monitter) and that's a super useful targeting tool for small business.

        Please add support for this operator and allow geo search.

        Thank you,
        Gal

        40 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
          Planned  ·  Chris from HootSuiteChris from HootSuite responded

          Currently, you can do geocode specific searches. For example: “geocode:49.2846165,-123.0954835,25km”

          We do not yet offer functionality for the “near:” operator. However, this is on our road map.

        • You provide a 800 number or an email address so your customers can contact you

          I'm so tired of having to tweet and wait for somebody to contact me. Give us a chat feature, number to call or an email address at the very least so we can contact somebody with billing or technical issues.

          40 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • The new mentions feature could be better

            The new mentions feature is good, would be better if you could enable or disable it.

            Best, if you could select where to search.

            Personally, I tend to mention the twitter account, even if there is a Facebook profile for a person or organization.

            39 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              10 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

              Hello everyone,

              Thank you for your feedback on our @Mentions feature.

              Over the past week, we have rolled out several minor changes to how this feature works, with an eye to improving performance and ease of use, specifically:

              - The username lookup now pays better attention to where the cursor is positioned; if a @ is inserted before a username, that username is now highlighted and searched for

              - Punctuation should be recognized and handled better. Typing “@user,” will now automatically create a pill for “@user” and not include the comma. This works for any non-alphanumeric punctuation.

              - Performance, in general, should be improved

              - For power users, use of the feature via keyboard-only interactions should be faster and more reliable.

              Please continue to leave your feedback regarding this feature, as we review it frequently. We look forward to continuing to improve @Mentions with your support.

              Thank you,

              John Hallett…

            • Press ESCAPE key to clear and close the entry box when you dont want to sub

              Like Gtalk, Msn, OCS, or other instant messenger, when you press the ESCape key, it closes the current window. For the browser hootsuite I would like to have a similiar aproach. Sometimes im writting a tweet, suddenly I give up that idea and dont want to submit it. I'd like to, when i press the ESCape key, have the box that i was typing getting cleared and closed.

              39 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Add an option to AutoSchedule Rss Feeds

                It would be great to have the option to select "Auto Schedule" for the RSS feed publishing. This will help prevent our accounts to post too many things at once. The only options are the frequency of which HootSuite will check the RSS feeds.
                Thank you!

                39 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  4 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                  Under Review  ·  SarahSarah responded

                  This is a great idea! We’ll look into implementing this in the future. Thank you!

                • allow us to add FaceBook Interests as a stream on my dashboard

                  I would like to be able to view my 'Interests' on Facebook as a stream on my Dashboard. For instance, I do marketing and pr for a number of hotels. The hotels are grouped on my Interest list and I'd like to be able to see when each hotel posts something that i might want to share with my various social networks.
                  thanks,
                  J

                  39 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    Under Review  ·  SarahSarah responded

                    We’ll look at the ability to do something like this from Facebook’s API. Thank you for your suggestion!

                  • Attach images to bulk uploads / bulk scheduling.

                    As images and videos are key to increasing engagement, I don't see much point in bulk uploading scheduled posts (particularly for a specific campaign) if you're not allowed to attached images to the posts as well. If we have to go in and edit the scheduled posts to add images individually after doing a bulk upload, we haven't really saved any time to schedule. Even if the only images we could use in bulk uploads would be ones that have a web URL directing toward them (and not necessarily new files from our local machines), that would still be an…

                    37 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello Everyone,

                      Thank you for your feedback. We are currently redesigning our Bulk Upload feature from the ground up, and the ability to attach images will definitely be included in this version, along with better error report, editing, previews, and a whole new user interface. Initially the ability attach images will be manual, but we will expand it in future versions.

                      We will begin rolling out this feature as an optional beta in July for Pro and Enterprise users, so keep your eye out for an invite to switch to the new version in the Bulk Uploader. Feel free to try it out without worry, as you can always switch back.

                      During the beta period, we will be actively soliciting feedback from our users, and directing our development efforts based upon that feedback, so be sure to tell us what you think, often!

                      Thank you for your continued support.

                      John…

                    • Remove or delete assignments

                      We need clean the assignments area sometimes. It's important to us remove or delete the resolved assignments. Just add a remove or delete option to the assignmets area.

                      37 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        Under Review  ·  SarahSarah responded

                        Great idea! For now, you can filter out resolved assignments in the top view by choosing “Open” in the drop down.

                      • Please make the bulk uploading system for uploading to multiple accounts with different messages.

                        The current system allows bulk uploading to multiple accounts. However, you have to upload the same message to each account. There should be a field "ACCOUNT" in the CSV that indicates which handle the message should be uploaded to.
                        This would greatly ease the burden on managing multiple accounts. The more fields in the bulk upload, the better as far as I am concerned, but indicating the specific account is the most important by far.

                        37 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          Under Review  ·  SarahSarah responded

                          This would be an interesting idea to include in bulk uploading. We’ll look at adding this feature in future releases. Thank you!

                        • Drag and Drop Auto-Scheduled Posts in List view

                          I would like to be able to reorder the schedule post via a drag and drop style in the "List" view.

                          36 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • configure the Auto-Schedule function to not delay RTs and replies

                            Instead of kicking the toggle back and forth between Auto-Schedule and not, I would like to see a way that RTs or replies are not auto-scheduled and it is recognized that, that information should be sent in real time.

                            36 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              8 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

                              This is an excellent feature suggestion, and we’ll continue to monitor how many users would like to implement this feature.

                            • Hide Games from Facebook Updates

                              When FB friends post updates with games they are playing (like Farmville) I like to hid them. They don't show up on FB after I hide them, but they keep showing up in Hootsuite. Hidden people are removed from Hootsuite, but not hidden games

                              36 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                12 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow scheduling of RSS feed updates

                                Allow scheduling of RSS feed updates. For instance to look for an update at 9:30am, 12:30am, and 4:00pm. Market open, midday, and close. :)

                                36 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  While we don’t check RSS feeds for specific times, you can choose which time interval to check for new updates.

                                  We may consider specific times in the future.

                                  Keep in mind that current RSS technology does not allow for precise updates on the hour. However, doing a general check usually allows us to retrieve the latest post within minutes.

                                • Add a native mac app that doesn't require fluid

                                  I'd rather use a native app on my mac than a mac created from the web app by fluid.

                                  36 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add google+ for mobile app

                                    If Google + is the next massive thing why can we not add it to our networks on the mobile app. Gazillions of us update on the go!!

                                    36 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fully Support for Opera Web Browser

                                      Hootsuite is working on Opera, but there are some little issues. Please fix these and support Opera Browser...

                                      36 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Images uploaded directly to Google+

                                        Similar to this http://feedback.hootsuite.com/forums/40182-hootsuite-com-web-dashboard/suggestions/2396546-upload-images-directly-to-twitter-com-not-to-ow-l I'd like to request the ability to upload images directly to Google+ pages, rather than having to link to http://ow.ly/i/.

                                        Being unable to do this makes sharing images through Hootsuite across all three networks pointless. You're better off doing it manually on Facebook, Google+ and Twitter for the best optimisation as the images are larger, clearer and more appealing when opened/viewed directly in the various social networks!

                                        35 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                          Under Review  ·  SarahSarah responded

                                          Great suggestion! We’re always looking for ways to improve the appearance of posts to social networks through HootSuite.

                                        • Improve the integration of Hootsuite to Instagram

                                          I find the current integration of Hootsuite to Instagram, pointless. The reason why Hootsuite is so effective is it actually posts for the user and I love that you can schedule posts in advance. But with the current integration of Hootsuite to Instagram, Hootsuite now acts only as a 'reminder' to the user when what we're asking for is for Hootsuite to actually publish to Instagram automatically. What if I don't have access to the Wifi or Mobile Data and Hootsuite reminds me to publish my scheduled post on Instagram? Then it's pointless. I hope you could fix this.

                                          35 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            5 comments  ·  Instagram  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Feedback and Knowledge Base