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Hootsuite.com - Web Dashboard

Submit ideas, thoughts, and feature requests for the Hootsuite that started it all — the web dashboard.

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  1. Create Billing Email Address or Phone

    I spent 20 minutes looking for a billing email or phone number. It is not appropriate to ask customers to post billing issues on a forum or send a message on social media. I am not sure how anyone thought that was acceptable. Billing issues, concerns, or questions are PRIVATE.

    42 votes
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      9 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Shared Drafts Among Team Members.

      Sharing drafts among team members would be a huge help.So that one team member can create the drafts and another person can review, approve and then schedule.

      41 votes
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        5 comments  ·  Organizations & Teams  ·  Flag idea as inappropriate…  ·  Admin →
      • include Facebook "likes" and "comments" in stats, just like bit.ly

        In bit.ly it shows the total number of Facebook "likes" and "comments" for a shortened link. It would be really helpful to have that same functionality in stats for Hootsuite.

        41 votes
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Distinguish title and body for Blogs

          When posting to Wordpress there is no way to set the title of the post. I suggest using the first line for the title and the rest for the body.

          41 votes
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            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • goo.gl integration

            Support goo.gl as a URL shorter and tracking option. It also offers statistics and is frequently used by posters.

            40 votes
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              4 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Add "near:" search operator

              Twitter now supports the search operator "near:", followed by the name of a place, e.g. near:"Brisbane, Australia". There are other sites now offering this functionality under a "local search" banner (see monitter) and that's a super useful targeting tool for small business.

              Please add support for this operator and allow geo search.

              Thank you,
              Gal

              40 votes
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                6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                Planned  ·  Chris from HootSuiteChris from HootSuite responded

                Currently, you can do geocode specific searches. For example: “geocode:49.2846165,-123.0954835,25km”

                We do not yet offer functionality for the “near:” operator. However, this is on our road map.

              • You provide a 800 number or an email address so your customers can contact you

                I'm so tired of having to tweet and wait for somebody to contact me. Give us a chat feature, number to call or an email address at the very least so we can contact somebody with billing or technical issues.

                40 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • The new mentions feature could be better

                  The new mentions feature is good, would be better if you could enable or disable it.

                  Best, if you could select where to search.

                  Personally, I tend to mention the twitter account, even if there is a Facebook profile for a person or organization.

                  39 votes
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                    10 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello everyone,

                    Thank you for your feedback on our @Mentions feature.

                    Over the past week, we have rolled out several minor changes to how this feature works, with an eye to improving performance and ease of use, specifically:

                    - The username lookup now pays better attention to where the cursor is positioned; if a @ is inserted before a username, that username is now highlighted and searched for

                    - Punctuation should be recognized and handled better. Typing “@user,” will now automatically create a pill for “@user” and not include the comma. This works for any non-alphanumeric punctuation.

                    - Performance, in general, should be improved

                    - For power users, use of the feature via keyboard-only interactions should be faster and more reliable.

                    Please continue to leave your feedback regarding this feature, as we review it frequently. We look forward to continuing to improve @Mentions with your support.

                    Thank you,

                    John Hallett…

                  • Press ESCAPE key to clear and close the entry box when you dont want to sub

                    Like Gtalk, Msn, OCS, or other instant messenger, when you press the ESCape key, it closes the current window. For the browser hootsuite I would like to have a similiar aproach. Sometimes im writting a tweet, suddenly I give up that idea and dont want to submit it. I'd like to, when i press the ESCape key, have the box that i was typing getting cleared and closed.

                    39 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add an option to AutoSchedule Rss Feeds

                      It would be great to have the option to select "Auto Schedule" for the RSS feed publishing. This will help prevent our accounts to post too many things at once. The only options are the frequency of which HootSuite will check the RSS feeds.
                      Thank you!

                      39 votes
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                        4 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                        Under Review  ·  SarahSarah responded

                        This is a great idea! We’ll look into implementing this in the future. Thank you!

                      • allow us to add FaceBook Interests as a stream on my dashboard

                        I would like to be able to view my 'Interests' on Facebook as a stream on my Dashboard. For instance, I do marketing and pr for a number of hotels. The hotels are grouped on my Interest list and I'd like to be able to see when each hotel posts something that i might want to share with my various social networks.
                        thanks,
                        J

                        39 votes
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                          6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          Under Review  ·  SarahSarah responded

                          We’ll look at the ability to do something like this from Facebook’s API. Thank you for your suggestion!

                        • Add google+ for mobile app

                          If Google + is the next massive thing why can we not add it to our networks on the mobile app. Gazillions of us update on the go!!

                          39 votes
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                            10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Improve the integration of Hootsuite to Instagram

                            I find the current integration of Hootsuite to Instagram, pointless. The reason why Hootsuite is so effective is it actually posts for the user and I love that you can schedule posts in advance. But with the current integration of Hootsuite to Instagram, Hootsuite now acts only as a 'reminder' to the user when what we're asking for is for Hootsuite to actually publish to Instagram automatically. What if I don't have access to the Wifi or Mobile Data and Hootsuite reminds me to publish my scheduled post on Instagram? Then it's pointless. I hope you could fix this.

                            38 votes
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                              6 comments  ·  Instagram  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add scheduling for Twitter Polls

                              Allow Twitter polls to be scheduled or even scheduled as a bulk upload (e.g. To run a quiz over a series of days)

                              38 votes
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                                0 comments  ·  Publisher & Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
                              • Export to PDF option for Analytics Reports

                                thank you for providing CSV and XLS exports, but it would also be great to have PDF export formats that I can send directly to my superiors that gives them good visual data. You spent so much time developing the report visuals, it would be great to produce those in reports. thanks.

                                37 votes
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                                  4 comments  ·  Analytics  ·  Flag idea as inappropriate…  ·  Admin →
                                • Remove or delete assignments

                                  We need clean the assignments area sometimes. It's important to us remove or delete the resolved assignments. Just add a remove or delete option to the assignmets area.

                                  37 votes
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                                    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    Under Review  ·  SarahSarah responded

                                    Great idea! For now, you can filter out resolved assignments in the top view by choosing “Open” in the drop down.

                                  • Please make the bulk uploading system for uploading to multiple accounts with different messages.

                                    The current system allows bulk uploading to multiple accounts. However, you have to upload the same message to each account. There should be a field "ACCOUNT" in the CSV that indicates which handle the message should be uploaded to.
                                    This would greatly ease the burden on managing multiple accounts. The more fields in the bulk upload, the better as far as I am concerned, but indicating the specific account is the most important by far.

                                    37 votes
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                                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      Under Review  ·  SarahSarah responded

                                      This would be an interesting idea to include in bulk uploading. We’ll look at adding this feature in future releases. Thank you!

                                    • 36 votes
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                                        0 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Drag and Drop Auto-Scheduled Posts in List view

                                        I would like to be able to reorder the schedule post via a drag and drop style in the "List" view.

                                        36 votes
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                                          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • configure the Auto-Schedule function to not delay RTs and replies

                                          Instead of kicking the toggle back and forth between Auto-Schedule and not, I would like to see a way that RTs or replies are not auto-scheduled and it is recognized that, that information should be sent in real time.

                                          36 votes
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                                            8 comments  ·  Social Networks  ·  Flag idea as inappropriate…  ·  Admin →

                                            This is an excellent feature suggestion, and we’ll continue to monitor how many users would like to implement this feature.

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